Lexmark X 2500
my printer shut down during printing and wont turn back on – i have done the obvious things like unplugging connections, unplugging from wall and changing the fuse & plug but no joy. Any ideas?
Experienced technical support provide their insights in answering this question :
Time for a new printer.
How to Identify and Fix Common printer Problems ?
Our sources include academic articles, blog posts, and personal essays from experienced technical support :
Check that AC line cord is securely connected to both the wall outlet and the back of the printer. Ensure the power switch is turned on. Ensure that particular wall outlet is good by trying some other electronic equipment functions when plugged into that same wall outlet. Try another wall outlet, if possible.
Make sure that the printer is on the same network with the computer. Make sure that you are using a known working Ethernet cable. Make sure that the Ethernet cable is connected at the back of the printer to the network router, switch, or other network source to which the computer is also connected.
If your printer`s status displays “Printer in error state,” there may be a problem with the printer itself. Make sure the printer is turned on and connected to your PC by Wi-Fi or cable. Check it for low paper or ink, and be sure the cover isn`t open and the paper isn`t jammed.
Do a hard reset on your printer. To do this you just need to turn off your printer, unplug for a few minutes and then plug the printer again. If that still doesn`t work, try turning the printer and your computer off, and then start it back up again. Try uninstalling and then reinstalling your printer driver.
Common Causes of Lexmark Printer Offline Status
Some of the common causes include: Connectivity issues – If your printer is not connected to the network or the connection is weak, it may show an offline status. Outdated drivers – If your printer drivers are outdated or corrupted, it may cause the printer to go offline.
Many computer connectivity issues are caused by something as simple as a loose cable. Make sure all of the cables connecting your computer to your printer are fully in place and completely fastened at both ends. If your printer is not turning on, the power cord could also be an issue.
Turn off your printer and unplug it, wait 30 seconds, plug your printer back in, and then turn the printer back on.
You may face the “printer not activated error code –20/30” for different reasons. For instance, the outdated Windows OS, incorrectly working printer drivers, or not having the fill permissions of your account may lead to this issue. Besides, this error may also be caused when your printer device is not set as default.
Solution. Perform a power cycle (power off, wait 30 seconds and then power it on again) on the printer to return its full functionality.
Printer sleep mode
Check that the printer does not have sleep mode enabled: Go to Control Panel > Devices and Printers. Right-click the printer in question, then select Printer Preferences. Look for an option to disable sleep or time-out mode.
Note: In Sleep mode, the power button is illuminated by a solid (i.e., non-flashing) amber LED. To bring the printer out of Sleep mode, tap the power button once more. This will revert the printer back to its Ready state.
Relevant Questions and Answers :
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Time for a new printer.
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