HP Officejet Pro 8715 Setup

The packing for the printer is extremely secure and tamper and fool proof. HP Officejet Pro 8715 setup comes in a secure package with foam securing. The printer comes secured with foam packing to withstand the movement upto delivery. Since the printer is not expected to be moved, there is secure packing so as to maintain the status of the precise moving parts within the printer. The HP Officejet Pro 8715 setup has a cardboard packing within the cartridge delivery mechanism, and the ink cartridges and the manuals along with the CD are stored separately along with the ink cartridges themselves. After ensuring that the packing materials are removed securely, the printer should be setup using the bundled Printer software, or with the HP AIO app that is available on all leading app stores.

HP Officejet pro 8715 Wireless setup setting

The HP Officejet Pro 8715 wireless setup is compatible over all major standards. On the touch sensitive LCD screen, set up wireless printing module. After turning the wireless to on form the Printer the work that has to be done is from the computer or the Mobile/tablet device. From the computer or tablet/mobile device, connect to the wireless that the printer is broadcasting. Once that is done, running the setup process from the supplied software, or from the HP AIO App on mobile devices will make the HP Printer ready for wireless printing.


HP E-Print

HP’s standard for printing over the internet is HP E-Print. With the HP Officejet Pro 8715 setup the app will set up an email address for the HP server. With the email ID from the server, the printer will be assigned to that ID automatically. When the printer is registered on the network, opening the HP e-Print app will display the printer if it is on the same network. Using the app all functions of the HP Officejet Pro 8715 can be accessed such as scanning, copying and printing. HP E-Print on mobile devices are extremely easy to use and virtually require little to no setup. The HP AIO App is available across all major App Stores.

Google Cloud Print

HP Officejet Pro 8715 is Google Cloud Print ready. For google cloud print to be enabled, you will need a computer or a tablet or mobile device, and a gmail account. The hp officejet pro 8715 setup should be powered on and connected to the same network as the computer with an active internet connection. None of these requirements are mutually exclusive. After ensuring that the printer is powered on, and connected to the same network as the computer and the internet connection is active, you need to type out chrome://devices on the chrome browser. This will show the printer as available devices. Hit the “Register” icon and follow the steps. There may be a confirmation sheet printed out.

Apple’s Air Print

With any Apple product the HP Officejet Pro 8715 should show up when it is searched for over the wireless network, as the printer is total Air Print ready. With the printer on and connected to the wireless network, the same network that the Apple device is connected to, by hitting the print command from any app on the Apple device, the HP Officejet Pro 8715 will show up and after confirming the print settings, printing can start.

HP Officejet Pro 8715 Troubleshooting


Troubleshooting on the HP Officejet Pro 8715


HP Officejet Pro 8715 troubleshooting steps are as simple as they are expensive. When the printer exhibits abnormal behaviour, there are systematic steps to troubleshooting for the problems. Of the various categories of issues that may surface with the printer, every issue can be sorted out given that the specific issue is identified properly at the outset.

Printer Not Printing

After giving the print command there may not be any corresponding activity on the HP Officejet Pro 8715. This may be due to a multitude of reasons. The steps to check out the issue are as follows –

  • Check the power status of HP Officejet Pro 8715
  • Check if the network is enabled and if the internet connection is stable and connected
  • Check for physical detachments of cables, and check if the wireless is switched on the printer.

Printer offline

A reset of the local wireless password is oftentimes the reason for the printer going offline. Sometimes when the password is changed for the local network, the printer configuration is often overlooked. The following are the chronological steps to be taken to resolve the printer offline error. The error for the printer to appear as offline is identified on the computer, mobile or tablet in the printer notification area. The first step is to check if the HP Officejet Pro 8715 is powered on. Then on the touch sensitive LCD readout navigate to the wireless module and check if the printer is showing as connected to the wireless. If the printer is not connected, then you need to run the wireless connectivity wizard and go through the steps to connect the printer back on to the network. In the case of wired networking, ensure that the physical cable is not detached from the printer and also on the router end. If the printer still shows as offline but the hardware end is perfectly connected, remove the printer from the printer setting and reinstall the printer with the drivers.

Printer not connected

After the print command has been issued the HP Officejet Pro 8715 may not commence printing and may be stopped at the spooling stage. The status can be seen from the print notifications on the computer from which the print command is given. The hp officejet pro 8715 is a non- portable design and normally when the printer is installed there is no occasion to actually move the printer at all. So over time there is a possibility that the printer may have been moved, thereby dislodging the cables. So check if the connecting cables are secure both at the printer end and at the router or the computer end. Restart the printer and check the LCD for connection status after reboot of the printer. If the wireless connection is showing as not connected, then run through the wireless setup process from the LCD screen, under the module wireless network.

OS Issues

Compliance issues and general non-compatibility are the major reasons for printer not working on a particular OS. The command areas of the software are Operating System dependant and they require full compatibility with the printer software in order to function seamlessly. Not all issues that may arise on the HP Officejet Pro 8715 are a result of continuity interruptions or hardware. HP officejet pro 8715 setup not being able to print could be a result of OS issues. The result of OS updates may make drivers incompatible unless the corresponding drivers have also been updated. OS issues manifest themselves when there is a non-updated software scenario.

Paper Jam

When there is a paper jam, the result is usually due to excess dust or moisture leading to sheets of paper sticking together. The main reason of Paper jam can be countered by proper sieving of the papers before loading the input tray, by proper aligning of the guides. Sometimes, tight guide placement too can lead to paper jam.

When the HP Officejet Pro 8715 encounters a paper jam, switch off the printer. Remove the paper output tray and see if there are remnants of paper from the jam in the output area. Then slide out the input tray and check for jam in the input derailleurs. By flipping the HP Officejet Pro 8715 on the right side, you can examine the bottom of the hardware where the paper loops through and the jammed paper can be removed slowly and carefully from this area. Now care should be taken that the paper is removed slowly and not in a stop and go manner.

When there is a paper jam the HP Officejet Pro 8715 alerts the user with an error message on the touch sensitive LCD screen.

Prints a blank page

The most common cause of printing of blank pages is if the printer has been sitting idle for a long time. After every print command is executed there are some ink residues on the print head that get deposited. When the printer is used regularly these deposits get routinely flushed out and the quality of the print stays the same. However if the printer is set idle for some time these deposits may dry and that is when the print head gets clogged, there is no chance for print output to happen, and the result is a blank page print. When there is no error prompt and there is a blank print, then navigate to the print head cleaning module under maintenance and run the cleaning software that is built into the printer. The Printer will use up a sheet of paper to print the test results. If the heads are clean and the printer is still printing blank pages, it could be that there was a software update or the drivers are corrupt. Reinstalling the printer after checking for updates will solve the problem.

Network Issue

Network issues can be hardware related or protocol related. Hardware related network issues involve physical detachment of cables in case of wired printing. The most common issue is protocol related network issue where the HP Officejet Pro 8715 drops protocol for a host of reasons. Sometimes, changes in the router configurations can lead to network errors that may manifest in the actual print. There may be a denial of print service or the output may be sub optimal. Most network issues are solved by simply uninstalling the printer and reinstalling the software preferably with the latest software download. Sometimes lack of installation of updates may trigger the reason for network issues.

HP Officejet Pro 8715 printer Features

HP Officejet Pro 8715 is a network enabled Cloud Print All in One Printer that is ideally suited for the small office setup called the SoHo setup and for independent usage as well. The 50 page Automatic Document Feeder makes it a capable printer for Small Office requirements and the printer comes equipped with a 250 sheet input tray. The printer features four independent ink cartridges for efficient dispensation of ink. The 50 sheet auto document feeder (ADF) that makes easy work out of scanning multiple sheets.

Pros and Cons of the HP Officejet Pro 8715 printer


  • LCD screen for full control
  • 250 sheet enclosed Paper tray.
  • Wireless printing that conforms to all major wireless protocols.
  • Google Cloud Print and Apple Air Print compatible printer.
  • Automatic Document Feeder of 50 sheets.
  • Duplex printing
  • 50 page Automatic Document Feeder makes scanning of multipage documents easy.
  • Realistic photo quality images.


  • Cannot handle high volume printing as this is a targeted for small and medium office printing.
  • Medium sized printer, cannot be used for compact storage requirements.
  • Maximum scan size is international A4, so cannot handle legal size scan operations.


Myprintersupport.net is an autonomous backend technical support service provider for major printers. All the above information of the names, images, information, services and products on this website is refer to guide the users. Myprintersupport.net disclaims rights, endorsement, affiliation and ownership of any brand names or registered trademarks.

Myprintersupport.net guide and educate users to troubleshoot independently. Drivers and Supported software’s can be downloaded through official website by user itself. Myprintersupport.net is technical consultant that customer can have at their own risk.