How to Identify and Fix Common Problems ?
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An Er/04, Er/05, or Er/06 error message indicates a paper jam. Find and clear the printer of any jammed paper, or reset the printer if the printer has no jammed paper.
The printer is either low in toner, the density is set too low, or the Economode may be turned on. Remove the toner cartridge and shake it. This will redistribute the toner and often will temporarily solve the problem. However, this usually indicates it is time to install a new cartridge.
An Er/66 error message indicates the Wi-Fi hardware is not detected. To resolve the error, press the Resume button to continue without the Wi-Fi hardware or turn off the printer, wait for 30 seconds, and then turn on the printer. If the problem persists, contact HP Customer Support.
The Error Code 6 means that there was an issue communicating with the Google Play app on the phone (various possible reasons). 1) Reboot the device and try the purchase again.
If you see “Scanner Error 6” on your control panel for the M375 or M475, please check to see what version of firmware you are using (click the Information icon (blue circle with “i” in it) on the control panel to display the firmware version). If it is older than 20120626, you will want to upgrade your firmware.
Most printers will stop working when they`re out of paper, ink or toner, or if the unit detects an issue with the ink or toner cartridge. When this occurs, you might receive an error message or notice blinking green or amber lights on your printer.
This error is primarily caused by a transfer alienation failure in which the ITB is stuck and unable to rotate, the SR9 sensor (the primary transfer roller disengagement sensor) has gone bad or the fuser drive assembly has failed.
Er/35 displays, the Toner Reload indicator blinks quickly, and an Alert triangle displays on the Toner Level indicator. Debris in the toner reload port is preventing the printer from connecting to the Toner Reload Kit. Remove the Toner Reload Kit, clear any debris from the reload port, and then reinsert the kit.
To clear the error manually push the UP, DOWN and PUMP buttons simultaneously, ensure the display clears before showing the temperature or error code again. If the display does not clear the reset was not executed correctly.
Communication Fault (E6) Check the communication wire between indoor unit and outdoor unit to ensure if the wire is open circuited or short circuited and if the connector is loose.
Recommended action. Turn the printer off, wait 15 seconds and turn the printer back on (using the power switch located on the back of the printer). The error code should not appear again.
Error indicates it is Lower exhaust fan failure. 1. Check the fan on the lower left side of the product.