Unknown Printer
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How to Identify and Fix Common printer Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced technical support :

If the paper is even slightly askew, the rollers will pick it up a little crooked, and — guess what — the crooked sheet will immediately get jammed. So even though there`s no paper stuck when you start printing, the loose paper guides are ensuring that a sheet gets jammed whenever the printer starts doing its thing.
– When the printer is ON, press the back button 4 times (an icon with an arrow).
Make sure that the paper is fully inserted into the product. Try printing again. If the issue is not resolved, try loading different brands of paper and different types of paper, one type at a time. Then, try printing again.
Restart your computer, and then immediately press the F11 key repeatedly. Click Start . Press and hold the Shift key, click Power, and then select Restart while holding the Shift key. Continue holding the Shift key while the computer restarts.
There are numerous possible causes for a printer that`s randomly producing blanks. The most common ones are empty ink cartridges, improper cartridge installation, and congested nozzles. Driver and software issues can sometimes cause this problem as well.
Clean the print head, if necessary. Make sure the paper size, orientation, and layout settings in your printer software are correct. Make sure your document does not contain blank pages. If your printer software has a Preview option, you can check for blank pages before you print and remove them, if necessary.
If your printer`s status displays “Printer in error state,” there may be a problem with the printer itself. Make sure the printer is turned on and connected to your PC by Wi-Fi or cable. Check it for low paper or ink, and be sure the cover isn`t open and the paper isn`t jammed.
With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. Remove USB cable, if present. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
A piece of paper stuck in the paper tray or inside the printer can create a paper jam. Paper jams can occur for a variety of reasons, such as overloading the paper tray, loading different thicknesses of paper in the tray, or using paper that isn`t appropriate for your particular printer.
Improperly Loading Paper into the Device

Loading paper that is stuck together, frayed, curled or bent can cause a jam. Overloading the paper tray, loading different thicknesses of paper in the tray or using paper that isn`t appropriate for your particular printer can all result in a jammed printer.

The message Paper Jam may appear on the display if the Brother machine is not feeding paper correctly, paper scraps have become stuck in the print head path, the paper is not loaded properly in the paper tray, the jam clear cover located in the back of the machine, is not installed properly or the PE Actuator is …
Click on Internet Options. Go to Privacy tab, uncheck Turn on Pop-up Blocker to disable the functionality. If you want to choose which websites to allow and still keep the blocker functionality, click “Pop-up Blocker Settings” instead.
HP inkjet and ink tank printers without a touchscreen

Use the Cancel and Wireless buttons to restore Wi-Fi setup mode. Press the Cancel button to ready the printer. Press and hold the Wireless button and Cancel button simultaneously until the Power button blinks.

If your paper jams are happening randomly and you can`t identify the cause, it could be that your printer rollers are dirty. Over time, dust and debris can build up on the rollers and cause the rollers to grab onto paper unevenly, which can lead to paper jams.
Select Start > Settings . Go to Devices > Printers & scanners > select a printer > Manage. Then select Set as default. If you don`t see the Set as default option, the Let Windows manage my default printer option may be selected.
Shut the printer off, get a flashlight, and try to see inside. Make sure no label fragments have jammed up your printer before proceeding. You might need to check underneath the printer and shake it out to dislodge any loose paper or other debris that may have gotten stuck inside.
If your paper jams are happening randomly and you can`t identify the cause, it could be that your printer rollers are dirty. Over time, dust and debris can build up on the rollers and cause the rollers to grab onto paper unevenly, which can lead to paper jams.
Shut the printer off, get a flashlight, and try to see inside. Make sure no label fragments have jammed up your printer before proceeding. You might need to check underneath the printer and shake it out to dislodge any loose paper or other debris that may have gotten stuck inside.
Dust, dirt, or debris: Not cleaning the HP Printer can also result in a paper jam error. So, if you find that no paper is stuck but a paper jam error showing, you must check for the dirt or dust on the device.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

hp 8600 pro when power on, paper jam message appear but there is no paper jam in the tray
ANSWER : Hp 8180 Photosmart All In One code keeps says paper jam and carriage jam when neither are jammed. I followed all the recommended things to do. I live in Raleigh NC any place to take this or any suggestion.

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Paper jam in tray 2 (but no paper pulled from tray) also M476DN models
ANSWER : Isopropyl alcohol is not recommended for rubber rollers. It dries out the rubber and hasten it’s cracking and breaking. It will do nothing to restore the grip. Those rollers are really hard to replace. It would be easy if that dumbass secondary menu really worked. None of the techs I’ve spoke to ever got into it. Everyone I know sends a print job and listens for the roller to rotate into position where you can pull it off.

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My printer feeds through one piece of paper all the way and then a half piece of paper and stops. I pull out the paper to stop the paper jam and then it prints but sounds rough. After printing, it doesn't feed the paper all the way through.
ANSWER : And the first 2 sheets, the full and half sheet that go through first, are blank.

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PAPER JAM AT THE TRAY
ANSWER : Hello,

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Paper Jam and carriage jam code when nothing is jammed
ANSWER : Did you try cleaning the encoder strip that runs through the cartridge assy.? Use Window Cleaner on a paper towel. Also, check inside on the right. I’ve seen a lot of times where there is a folded up scrap of paper that stops the carriage from going all the way to the right.

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HP Officejet Pro 8500 Wireless with fake paper jam
ANSWER : HP Officejet is by far one of the frustrating piece of equipment I have ever owned. I bought it as unused in the package, at that point no warranty left. less than 6 months and 500 pages the white cog gear wheel broke. Luckily with instructions in this site I manage to glue it back together. Then I bought new ink – problems started as they were not original HP 30$ per cartridge. Ordered originals (here in China), took over one week to get them. Then found out that printhead needed to be replaced => more than 100$ spent. Still constant problems: If my wife kids print, I need to be stand-by as you never know what happens. Really an Office level equipment. After cleaning one paper jam I broke the encoder tape, took me another 4 hours to get it fixed. Then broke the cog gear again and got it displaced. Another 4 hours. Only reason I am not throwing this s***t out of window is that there are still ink left. Luckily this drinks them like a horse, for sure I will no more buy new ink. I will get a new laser instead, and not from HP. About cog wheel fixing: make sure that the white wheel is positioned correctly so that the small torx in shaft goes into the slit in the white wheel. When fitting the black cover back, make sure that the white washers on both sides fit into to slits of the black cover. Good luck.

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Keep getting a paper jam message. There is no jam.
ANSWER : You can quit wondering. Parts are unavailable. I’ve seen posts where people have 3D printed the parts or machined them out of metal.

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Paper Jam Tray 1
ANSWER : Tray No. 1 (the feeder) has to be either FULLY closed or FULLY down, down to about a 45 degree angle. Then hit the OK button and it should Initialize and start working. This solution is for when there is actually NO paper jamming the printer.

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