How to Identify and Fix Common Problems ?
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Common causes include dust and grime, worn rollers, or inappropriately weighted paper. Prevent paper jams by regularly cleaning your printer and replacing parts as needed. Check the weight of paper that your printer is rated for as well. The printed product is faded.
The printer is either low in toner, the density is set too low, or the Economode may be turned on. Remove the toner cartridge and shake it. This will redistribute the toner and often will temporarily solve the problem. However, this usually indicates it is time to install a new cartridge.
You may see a “printer offline” error if your computer can`t communicate with your printer. This can be caused by loose cable connections or an outdated printer driver or operating system. The HP Smart app (below) can automatically diagnose and resolve printer offline issues in Windows operating systems.
1: Check Printer Power, Cables, and Paper
Check that the correct paper is properly loaded into the printer and is not jammed. Replacing damaged cables, plugging in loose or disconnected cables, and fixing paper jams as necessary may resolve the issue.
Several factors may cause the product to print blank pages, such as print settings, low ink, or the product itself. Check the following: Make sure the product is placed on a flat, stable surface that extends beyond the base in all directions. The product won`t operate properly if it`s tilted or at an angle.
If your printer`s status displays “Printer in error state,” there may be a problem with the printer itself. Make sure the printer is turned on and connected to your PC by Wi-Fi or cable. Check it for low paper or ink, and be sure the cover isn`t open and the paper isn`t jammed.
Select Start , then select Settings > Devices > Printers & scanners . Scroll down to Related Settings and select Print server properties. Select the Drivers tab, and see if your printer is listed. If it is, you`re all set.
Disable Use Printer Offline mode
To turn it off, select Start > Settings > Devices > Printers & scanners. Then choose your printer and click Open queue. Under Printer, make sure Use Printer Offline is not selected.
As print quality goes down over time, this will be a reason to replace the color printer. We find a black and white printer can sometimes last 10 years or more and most color laser printers are replaced every 3 to 5 years.
Laser printers don`t suffer from the same performance issue as inkjet printers when left idle for significant periods of time. Inkjet printers often get clogged up with dried out ink when not in regular use. Keeping them maintained requires careful cleaning.
Vertical Streaks or Lines
Depending on whether you see black or white vertical defects – printed marks or voids in the printing – you may be dealing with nothing more serious than a nearly empty toner cartridge, one with a scratched drum or with poorly distributed toner.