HP OfficeJet 6100

How to Identify and Fix Common Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced technical support :

If your printer won`t print, a print job has stopped unexpectedly, or you received a “carriage jam” error, your printer carriage is likely jammed. These jams occur when the carriage holding the ink cartridges stalls in the printer. Carriage jams sometimes occur after a paper jam.
Paper Feed Gear Problem: The paper feed gear is responsible for feeding the paper into the printer. If there is a problem with this gear, it can cause the carriage to jam. Cartridge Carriage Stalled: If the cartridge carriage is stalled, it can cause the printer`s carriage to become stuck.
The carriage of a printer is the assembly that holds the ink cartridges and slides back and forth to transfer ink onto printer paper. Paper jams can sometimes lead to carriage jams, especially after printing on thicker paper like an envelope.
Why the Printer Cartridge won`t Move. A paper jam is usually the reason why an HP printer cartridge gets stuck on the right side. Pushing the paper excessively into the printer, on the other hand, is the most common cause of a paper jam. You should only push the paper until the first resistance.
Sometimes a paper jam error persists even though there is no jammed paper (false paper jam). Reset the printer, which might clear a false paper jam error, and then try to print again. With the printer turned on, disconnect the power cord from the printer. Unplug the power cord from the power source.
Improperly Loading Paper into the Device

Loading paper that is stuck together, frayed, curled or bent can cause a jam. Overloading the paper tray, loading different thicknesses of paper in the tray or using paper that isn`t appropriate for your particular printer can all result in a jammed printer.

AKA ink-dispersion printers. Uses a printhead connected to a carriage that contains the ink.
Why does my HP printer keep saying cartridge problem? Please check and wipe the cartridge contacts. The common cause of the cartridge problem message is the gold contacts found on an electronic chip on the body of the HP cartridge being cloaked with dirt or ink or even because of physical damage.
If your PC or the LCD screen on your printer is telling you that your ink cartridges are full but no ink is passing through to the paper, then it`s most likely that you are dealing with a clogged printhead. Blurry documents and images that appear faded are also signs that it`s time to remove the excess ink.
If the printer has been printing continuously for a long time, the Print Head Holder may not move to the center since the Print Head may overheat. Opening the Top Cover while printing moves the Print Head Holder to the right. Close the Top Cover, and reopen it after printing finishes.
your pickup roller is dirty and the printer can`t grab a piece of paper. it will say paper jam when it does this. get a drop of dishsoap and clean the pickup roller of your printer with this. scrape at it with your fingernail to get the roller clean and wipe it off with a damp washcloth.
Do a hard reset on your printer. To do this you just need to turn off your printer, unplug for a few minutes and then plug the printer again. If that still doesn`t work, try turning the printer and your computer off, and then start it back up again. Try uninstalling and then reinstalling your printer driver.
Sometimes a paper jam error persists even though there is no jammed paper (false paper jam). Reset the printer, which might clear a false paper jam error, and then try to print again. With the printer turned on, disconnect the power cord from the printer. Unplug the power cord from the power source.
Sometimes a paper jam error persists even though there is no jammed paper (false paper jam). Reset the printer, which might clear a false paper jam error, and then try to print again. With the printer turned on, disconnect the power cord from the printer. Unplug the power cord from the power source.
Take a warm damp paper towel or coffee filter and blot the cartridge with the printhead facing down onto the paper towel. This will remove any dried ink on the printhead. Then, hold the cartridge with the printhead facing down against a dry paper towel for 2-3 minutes. A dry paper towel will wick the ink out.
Sometimes a paper jam error persists even though there is no jammed paper (false paper jam). Reset the printer, which might clear a false paper jam error, and then try to print again. With the printer turned on, disconnect the power cord from the printer. Unplug the power cord from the power source.
Sometimes a paper jam error persists even though there is no jammed paper (false paper jam). Reset the printer, which might clear a false paper jam error, and then try to print again. With the printer turned on, disconnect the power cord from the printer. Unplug the power cord from the power source.
Low-quality paper leaves an accumulation of tiny paper bits often referred to as “paper dust” inside the machine. This “dust” is one of the top causes of paper jams. More dust means more jams. Besides jams, the dust also contributes to poor-quality prints and causes machine parts to wear at a faster rate.
If your paper jams are happening randomly and you can`t identify the cause, it could be that your printer rollers are dirty. Over time, dust and debris can build up on the rollers and cause the rollers to grab onto paper unevenly, which can lead to paper jams.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Paper Jam and carriage jam code when nothing is jammed
ANSWER : Did you try cleaning the encoder strip that runs through the cartridge assy.? Use Window Cleaner on a paper towel. Also, check inside on the right. I’ve seen a lot of times where there is a folded up scrap of paper that stops the carriage from going all the way to the right.

Read Full Q/A … :

HP OfficeJet 6100

hp 8600 pro when power on, paper jam message appear but there is no paper jam in the tray
ANSWER : Hp 8180 Photosmart All In One code keeps says paper jam and carriage jam when neither are jammed. I followed all the recommended things to do. I live in Raleigh NC any place to take this or any suggestion.

Read Full Q/A … :

HP OfficeJet 6100

Keep getting a paper jam message. There is no jam.
ANSWER : You can quit wondering. Parts are unavailable. I’ve seen posts where people have 3D printed the parts or machined them out of metal.

Read Full Q/A … :

HP OfficeJet 6100

HP PSC 2410 Carriage Jam
ANSWER : Hi All,

Read Full Q/A … :

HP OfficeJet 6100

Paper Jam error but no paper jam
ANSWER : Obviously you didn’t get all the paper cleared out. There is a small scrap in the paper path causing the jam when the paper hits it. You can try clearing it out by inserting something stiff like a piece of file folder from the back of the printer into the paper path and pushing the offending piece out that way.

Read Full Q/A … :

HP OfficeJet 6100

Printer jammed, after jam clearance there is an error message
ANSWER : I am looking for steps to isolate this issue. I don’t suspect the formatter.

Read Full Q/A … :

HP OfficeJet 6100

Canon mx410 Paper jam message, but no paper jam?!
ANSWER : I have exactly the same problem, no answers 😳

Read Full Q/A … :

HP OfficeJet 6100

jamming with no actual jam
ANSWER : I usually watch the pickup roller action through the opening at the back of th.e tray. That will give you some idea of why it isn’t feeding

Read Full Q/A … :

HP OfficeJet 6100