HP LaserJet 5000

How to Identify and Fix Common Problems ?

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This tray holds up to 100 sheets of 75 g/m2 paper. caution: To avoid paper jams, never add or remove paper from Tray 1 during printing. Open Tray 1 by grasping the handles on the left and right side of the tray and pulling down.
Generally when the printer tells you to print to tray 1 it means the job being sent to the printer is asking for a paper size and/or type that the printer does not think it has in any tray. Check you paper size and type settings for trays 2 and 3 and then check what each job is asking.
Tray 1 is the small slot in the front for manually feeding paper. The paper cassette which holds the paper and slides out is called tray 2.
Open Tray 1. Pull out the tray extension to support the paper. Use the adjustment latch to spread the paper guides outward. Load paper in the tray.
Improve printer performance by selecting the optimum paper type for the tray. You can select from the following paper types: Tray 1. [Thin Paper], [Thick Paper 1], [Thick Paper 2], [Plain Paper], [Recycled Paper], [Color Paper], [Preprinted], [Prepunched], [Letterhead], [Bond Paper], [Cardstock], [Label Paper]
Solution: An incorrect paper size was selected when printing. Select Options then leave the tray selected and press OK. Your print job will now print on the 8.5×11 paper available in the printer.
This message indicates that the paper is loaded incorrectly; the document`s paper size setting does not match the paper size inserted in the paper tray, or the driver settings are incorrect. 1. Make sure the paper is correctly positioned in the paper tray.
On the Windows taskbar, click the Windows icon ( ), and then click Devices and Printers. Right-click your product, and then select Printing Preferences. From the Printing Preferences menu, select Paper/Quality. From the Paper Source drop-down menu, select Tray 2.
To specify a tray within MS Word the user must: Click File and then Print. In the Print Dialogue click Page Setup. In the Page Setup window click on the Paper tab.
Duplex print devices, depending on options, software, and printer settings, can print single-sided page to single-sided page (1:1) or double-sided page to double-sided page (2:2).
Printer is an output device that allows a user to print items on paper, such as letters and pictures. 1. It is used for printing a text. 2.
”Remove Misfeed Tray 1” appears when a paper jam has occurred in Tray 1. Open the front cover and remove the paper. Pull Front Cover Open Lever, and then open the front cover with both hands carefully. Carefully pull the jammed paper upward and out.
The tray settings determine how the printer manages the paper trays. Tray Mode: This option determines if users are prompted to confirm or modify paper settings when they insert a paper tray into the printer. There are three modes: Fully Adjustable, Dedicated, and Bypass.
Open the System Setup menu, and then open the Paper Setup menu. Select the tray that you want to configure. Select Paper Type, and then select the desired paper type for the tray. Select Paper Size, and then select the desired paper size for the tray.
The bypass tray, also known as the multi-purpose tray or general-purpose tray, is a tray on your copier that can be used to print jobs on media that cannot be run from the main trays of your device. Use it for OHP transparencies, adhesive labels, translucent paper, and paper that cannot be loaded in the paper trays.
“No Paper Fed [MP Tray]” means your printer is trying to print to the Multi-Purpose (MP) tray on the back of the machine, but doesn`t detect any paper in that tray. – If you aren`t trying to print to the MP tray, the application you are using may be trying to print to that tray.
✔️On the Windows taskbar, click the Windows icon (), and then click Devices and Printers. ✔️Right-click your product, and then select Printing Preferences. ✔️From the Printing Preferences menu, select Paper/Quality. ✔️From the Paper Source drop-down menu, select Tray 2.
This will be used to prevent like paper from being fed if Auto Switching is “ON”. Press Machine Setup > Tray Settings > Settings > Tray Protection. Choose tray and press the button to activate this function.
Using both hands, put one piece of paper in the manual feed slot until the front edge of the paper touches the paper feed roller. Once the machine has grasped the paper, let go. The side to be printed should be faced up. The machine will hold the paper in place until the print data is sent to the machine.
The manual feed slot is located on the front of your printer. It can be closed when not in use, making the product more compact. Use the manual feed slot to print transparencies, labels, envelopes or postcards in addition to making quick runs of paper types or sizes that are not currently loaded in the paper tray.
The paper might not be engaged with the feed rollers. The paper-width guide is pressed against the paper stack too tightly. The paper tray is not completely inserted into the product. The paper settings in the print driver do not match the paper loaded in the paper tray.
If you have never gone through this process before, you may be wondering, “What is a printhead alignment?” In a nutshell, a printhead alignment synchronizes the paper feed with the movement of the printhead, ensuring you get the best print quality possible.
Alignment errors are the count of the number of frames received that do not end with an even number of octets and have a bad Cyclic Redundancy Check (CRC). This could indicate a cable problem or a faulty transmitter on the network equipment connected at the other end.
When you select 2-on-1 copy for Layout in Standard copy, you can copy two original pages onto a single sheet of paper by reducing each image.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Tray 1 (upper tray) paper feed problem
ANSWER : There is no way of adjusting the distance of lift. Could be that the pickup roller is worn enough that it will pick up a sheet that is higher, but not one that is lower down. You can look at the end of the roller that first makes contact and see if it is worn smooth.

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HP LaserJet 5000

Replacement parts: Paper tray 1 support arms
ANSWER : Try this. It’s only $7. http://www2.printerworks.com/cgi-win/tpwall.exe/find?RG5-5576-000

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HP LaserJet 5000

configure tray 1
ANSWER : Tray 1 automatically prints at half speed of tray 2.

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HP LaserJet 5000

Paper Jam Tray 1
ANSWER : Tray No. 1 (the feeder) has to be either FULLY closed or FULLY down, down to about a 45 degree angle. Then hit the OK button and it should Initialize and start working. This solution is for when there is actually NO paper jamming the printer.

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HP LaserJet 5000

Paper jam in tray 2 (but no paper pulled from tray) also M476DN models
ANSWER : Isopropyl alcohol is not recommended for rubber rollers. It dries out the rubber and hasten it’s cracking and breaking. It will do nothing to restore the grip. Those rollers are really hard to replace. It would be easy if that dumbass secondary menu really worked. None of the techs I’ve spoke to ever got into it. Everyone I know sends a print job and listens for the roller to rotate into position where you can pull it off.

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HP LaserJet 5000

Brother Hl-2040 paper over feed
ANSWER : Your instructions saved me..I had the board off 3 times before i saw your pix….thanks so much!

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HP LaserJet 5000

Tray 1 light
ANSWER : Please disregard and delete the post if possible, it was a software problem.

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HP LaserJet 5000

Optional 250 Sheet Feeder Tray (Q5931A – Tray 3) Constantly "Jams"
ANSWER : You don’t say if the paper moves at all. That’s key in determining the cause. If it’s not moving, then try swapping the rollers with tray 2. If it is moving out of the tray, then that would indicate there is some obstruction it is hitting on its way out of the tray. Hard to troubleshoot remotely when one doesn’t have specific details since we can’t see what is occurring.

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HP LaserJet 5000