HP OfficeJet OfficeJet

How to Identify and Fix Common Problems ?

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If your printer won`t print, a print job has stopped unexpectedly, or you received a “carriage jam” error, your printer carriage is likely jammed. These jams occur when the carriage holding the ink cartridges stalls in the printer. Carriage jams sometimes occur after a paper jam.
Unplug the power cable from the back of the product. Unplug the product cable from any power strips or surge suppressors, and plug it directly into a grounded (three-prong) wall outlet. Plug the power cable into the back of the product. Try the print job again to see if this step resolved the issue.
These jams occur when the carriage holding the ink cartridges stalls in the printer. Carriage jams sometimes occur after a paper jam. Our automated Virtual Assistant is the fastest way to diagnose and solve carriage jam issues in HP printers such as DeskJet, OfficeJet, PhotoSmart, ENVY, and other models.
Paper Feed Gear Problem: The paper feed gear is responsible for feeding the paper into the printer. If there is a problem with this gear, it can cause the carriage to jam. Cartridge Carriage Stalled: If the cartridge carriage is stalled, it can cause the printer`s carriage to become stuck.
Why the Printer Cartridge won`t Move. A paper jam is usually the reason why an HP printer cartridge gets stuck on the right side. Pushing the paper excessively into the printer, on the other hand, is the most common cause of a paper jam. You should only push the paper until the first resistance.
The carriage of a printer is the assembly that holds the ink cartridges and slides back and forth to transfer ink onto printer paper. Paper jams can sometimes lead to carriage jams, especially after printing on thicker paper like an envelope.
Why the Printer Cartridge won`t Move. A paper jam is usually the reason why an HP printer cartridge gets stuck on the right side. Pushing the paper excessively into the printer, on the other hand, is the most common cause of a paper jam. You should only push the paper until the first resistance.
Sometimes a paper jam error persists even though there is no jammed paper (false paper jam). Reset the printer, which might clear a false paper jam error, and then try to print again. With the printer turned on, disconnect the power cord from the printer. Unplug the power cord from the power source.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Paper Jam and carriage jam code when nothing is jammed
ANSWER : Did you try cleaning the encoder strip that runs through the cartridge assy.? Use Window Cleaner on a paper towel. Also, check inside on the right. I’ve seen a lot of times where there is a folded up scrap of paper that stops the carriage from going all the way to the right.

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13.20 Paper Jam "Open input trays, then open and close top cover"
ANSWER : Usually, it’s a scrap of paper stuck where the paper comes up out of the tray and takes the bend up into the printer. With the trays out, tilt the printer backwards and look up into the slot. You can usually see the paper stuck in the slot. If not, then take the cartridge out and lift up the flap at the front and look down there.

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HP OfficeJet OfficeJet

hp 8600 pro when power on, paper jam message appear but there is no paper jam in the tray
ANSWER : Hp 8180 Photosmart All In One code keeps says paper jam and carriage jam when neither are jammed. I followed all the recommended things to do. I live in Raleigh NC any place to take this or any suggestion.

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HP OfficeJet OfficeJet

HP PSC 2410 Carriage Jam
ANSWER : Hi All,

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Paper Jam error but no paper jam
ANSWER : Obviously you didn’t get all the paper cleared out. There is a small scrap in the paper path causing the jam when the paper hits it. You can try clearing it out by inserting something stiff like a piece of file folder from the back of the printer into the paper path and pushing the offending piece out that way.

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Printer jammed, after jam clearance there is an error message
ANSWER : I am looking for steps to isolate this issue. I don’t suspect the formatter.

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HP OfficeJet OfficeJet

Keep getting a paper jam message. There is no jam.
ANSWER : You can quit wondering. Parts are unavailable. I’ve seen posts where people have 3D printed the parts or machined them out of metal.

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Canon mx410 Paper jam message, but no paper jam?!
ANSWER : I have exactly the same problem, no answers 😳

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