HP OfficeJet G85
How to Identify and Fix Common Problems ?
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Restart your printer, router, and mobile device
Restart all devices to clear network and hardware error states. Turn off the printer, and then turn it on again. Disconnect the power cable from the router, wait ten seconds, reconnect the cable, and then wait for the internet connection to complete.
You may see a “printer offline” error if your computer can`t communicate with your printer. This can be caused by loose cable connections or an outdated printer driver or operating system. The HP Smart app (below) can automatically diagnose and resolve printer offline issues in Windows operating systems.
83C0000B: The error code that means a software update bricked your HP printer. Promo Protect all your devices, without slowing them down. Since earlier this month some owners of HP OfficeJet printers have been reporting that they are faced with a blue screen error message, and a bricked device.
Among the more common technical issues that may bring down a printer are disconnected cables, malfunctioning routers, and low ink levels. Moreover, software problems such as interrupted connections or incorrect settings in your system`s drivers can also cause your printer to show up as offline.
Select Start , then select Settings > Devices > Printers & scanners . Scroll down to Related Settings and select Print server properties. Select the Drivers tab, and see if your printer is listed. If it is, you`re all set.
Sometimes power cycling your printer can resolve the issue. Turn off your printer and unplug it, wait 30 seconds, plug your printer back in, and then turn the printer back on.
The only permanent solution to the 0x0000011B error is to install the latest Windows Update which fixes the issue. For now, you can try uninstalling the update or disabling the problematic security feature from the Registry. Other workarounds include installing the printer manually.
An outdated printer driver can be the cause of error 0x00000bc4. In this case, we recommend downloading and installing the latest drivers. Try downloading the driver from the printer manufacturer`s website or installing any optional Windows updates.
HP error
The error message indicates a problem with the scanner carriage of your printer. This problem can either be software based, or caused by a problem with the scanner motor.
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