Unknown Printer

How to Identify and Fix Common Problems ?

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Check Cables and Printer USB Ports

Check all cable connections (including the power cord) on the printer side. If the printer does have power and you`ve properly connected the communication cable, but the printer is still not recognized, try switching to a different USB port on the PC.

Open the start menu and select Control Panel > Administrative Tools > and choose the Services icon. Locate the Print Spooler service and right-click. Then select the option to “Stop” the service.
Printers show up under “unspecified” when Windows cannot associate an appropriate driver.
Press Win + X to open the WinX menu. Click on Device Manager from the context menu. In Device Manager, click on View and select Show hidden devices. Next, expand the Printers section to view your printer.
Simply plug the USB cable from your printer into an available USB port on your PC, and turn the printer on. On the taskbar, select the Search icon, type Printers in the search bar, and then select Printers & scanners from the search results to open the Printers & scanners system setting.
Driver updates are often available in the “Drivers” section of a printer manufacturer`s website. Some support sites let you search for your printer model number directly. Locate and download the latest driver for your printer model, then follow the installation instructions on the manufacturer`s website.
If your printer`s status displays “Printer in error state,” there may be a problem with the printer itself. Make sure the printer is turned on and connected to your PC by Wi-Fi or cable. Check it for low paper or ink, and be sure the cover isn`t open and the paper isn`t jammed. SUBSCRIBE RSS FEEDS.
Check the printer connection status: Make sure the wireless signal is on, and the printer is connected to the same network as your computer or mobile device. If your printer has a light next to a Wireless icon or button , make sure the light is on. If it is off or blinks the printer is disconnected from the network.
Ghost prints happen when the drum or fuser unit within your printer become faulty. Because a fault with this element won`t heat the particles of the toner to a high enough temperature, the marks being made on the paper are much lighter in colour and appear more faded than typical documents.

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