HP OfficeJet G85
How to Identify and Fix Common Problems ?
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Make sure your Wi-Fi network and printer setup meet connection requirements. Restart the printer and the computer or mobile device to clear possible error conditions. Make sure the printer is not connected to a computer with a USB cable.
Restart your printer by turning it off, waiting 10 seconds, and disconnecting the power cord from your printer. Then, turn off your computer. Connect the printer power cord to the printer and turn the printer back on.
Among the more common technical issues that may bring down a printer are disconnected cables, malfunctioning routers, and low ink levels. Moreover, software problems such as interrupted connections or incorrect settings in your system`s drivers can also cause your printer to show up as offline.
If your HP laptop has a removable battery, remove it and reinsert it after a few seconds. Sometimes, a faulty connection can cause the power light to blink. If you can access a spare battery, try swapping it to see if the issue persists.
If your wireless printer isn`t printing, be sure to check your settings. Make sure your Wi-Fi is enabled, and then check to be sure you`re connected to the correct Wi-Fi network. You can often check your connectivity by printing a network configuration sheet by selecting this option from the printer`s display menu.
You may see a “printer offline” error if your computer can`t communicate with your printer. This can be caused by loose cable connections or an outdated printer driver or operating system. The HP Smart app (below) can automatically diagnose and resolve printer offline issues in Windows operating systems.
Relevant Questions and Answers :
the most relevant questions and answers related to your specific issue
I just bought an officejet 3830 2 weeks ago. Now it won't print at all! Says inkjet jam. It's not! I've done all the fixes as per hp's website now what?
Take it back and exchange it under warranty.
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