HP DeskJet 970CSE

How to Identify and Fix Common Problems ?

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Reach into the printer and slide the ink carriage to the opposite side of the track. For example, if it is stuck on the right side, manually move it to the left to check if the track has been cleared. Close the ink cartridge access door, plug in the power cord, and turn on the printer.
Why the Printer Cartridge won`t Move. A paper jam is usually the reason why an HP printer cartridge gets stuck on the right side. Pushing the paper excessively into the printer, on the other hand, is the most common cause of a paper jam. You should only push the paper until the first resistance.
If the printer has been printing continuously for a long time, the Print Head Holder may not move to the center since the Print Head may overheat. Opening the Top Cover while printing moves the Print Head Holder to the right. Close the Top Cover, and reopen it after printing finishes.
This can happen for a variety of reasons, from a sudden power outage, low ink, no paper, a paper jam to interference by third-party firewall software.
Improperly Loading Paper into the Device

Loading paper that is stuck together, frayed, curled or bent can cause a jam. Overloading the paper tray, loading different thicknesses of paper in the tray or using paper that isn`t appropriate for your particular printer can all result in a jammed printer.

If your PC or the LCD screen on your printer is telling you that your ink cartridges are full but no ink is passing through to the paper, then it`s most likely that you are dealing with a clogged printhead. Blurry documents and images that appear faded are also signs that it`s time to remove the excess ink.
Resetting HP Ink Cartridges. There is no reset button on an ink cartridge by HP either. However, the process of its resetting is similar to an entertaining game, and if done correctly, you`ll be back to printing in only a few minutes. Remove your cartridge from the printer and refill it with ink if needed.
If your printer won`t print, a print job has stopped unexpectedly, or you received a “carriage jam” error, your printer carriage is likely jammed. These jams occur when the carriage holding the ink cartridges stalls in the printer. Carriage jams sometimes occur after a paper jam.
The printhead lock is a piece of plastic that prevents the printhead from moving towards the left. A common way to unlock it is by turning on the power. As soon as you see the lock moves, you`ll cut the power off.
1: Check Printer Power, Cables, and Paper

Check that the correct paper is properly loaded into the printer and is not jammed. Replacing damaged cables, plugging in loose or disconnected cables, and fixing paper jams as necessary may resolve the issue.

In HP Solution Center, click Settings, click Print Settings, and then click Printer Toolbox. The Printer Toolbox opens. Click Align the Print Cartridges. Click Align, and then follow the on-screen instructions.

Relevant Questions and Answers :

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HP DeskJet 970CSE

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HP DeskJet 970CSE

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HP DeskJet 970CSE

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ANSWER : hi everyone. i have an hp ink advantage 5525 all-in-one. changed all cartridges as they were empty and when i tried to print i got blank pages. i gave a print order a couple times to find out what was going on and found out that yellow and magenta inks worked but not cyan and black. removed cartridges, clean and all many times and nothing happened. then i tried this youtu.be/f57jOGj-G5s and the print quality of magenta and yellow improved significantly but still no black or cyan at all. i can’t do the running water thing because the print head is not detachable. any suggestions?

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HP DeskJet 970CSE