Unknown Printer

How to Identify and Fix Common Problems ?

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Smears and smudges on the paper can be caused by dirt, dust, or toner accumulated on the rollers or transfer belt as it passes through the paper. Cleaning your printer, particularly the rollers, is one of the options for removing black markings from paper.
Dots are typically caused by foreign material inside the machine (for example, paper dust, glue from labels or envelopes, paper clips, staples) sticking to or damaging the surface of the drum. Toner builds up on or sticks to these areas on the drum and creates black dots on the printed pages.
What`s happening is that the drum or rollers could have a fingerprint or dirt that is smudging the toner on the page as it passes through to the fuser. It is normally caused by the rollers. If the marks are always in different places, then it`s most likely to be the drum.
Make sure the printer platen is not dirty with ink. Unplug the machine from the AC power outlet. Lift the scanner cover until it locks securely in the open position. Clean the machine`s printer platen(1) and the area around it, wiping off any scattered ink with a soft, dry, lint-free cloth.
Usually a quick paper setting adjustment will clear up a ghosting issue right away. Run a cleaning – Most printers have a cleaning function built into the machine. Run this a couple of times to attempt to clear up the printing issue. Inspect the drum – Sometimes excess toner powder can stick to the drum.
Ghost prints happen when the drum or fuser unit within your printer become faulty. Because a fault with this element won`t heat the particles of the toner to a high enough temperature, the marks being made on the paper are much lighter in colour and appear more faded than typical documents.
In the context of laminating, ink smear is the degradation of print quality, due to the movement of ink.
Bleed refers to an extra 1/8” (. 125 in) of image or background color that extends beyond the trim area of your printing piece. The project is printed on an oversized sheet that is then cut down to size with the appearance that the image is “bleeding” off the edge of the paper.
The sponge end of a blocked printer head can be cleaned with only one liquid other than water. This liquid is isopropyl alcohol. Isopropyl alcohol isn`t strong enough to melt the sponge but is still strong enough to dissolve the ink inside the blocked printer head.
A ghost printer is a deleted printer that keeps appearing and reappearing even though you`ve tried to delete it and then done a server reboot.
If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint: Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. Make sure the paper type setting matches the type of paper you loaded.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

smudge line across the page 3/4 way down
ANSWER : Only 2 things can cause it, the toner or the fuser. To determine which, you do a half-stop test. To do so, put a sheet of paper in the manual feed tray. Then send a print job while you watch the page. You want to open the lid about the same time that 3/4 of the page has just passed by the toner cartridge. Might take a few tries. This will stop the area with the problem after it passes the toner cartridge, but before it hits the fuser. You look at the paper and if you see the defect, then it’s caused by the toner cartridge. If not, then it is being put on by the fuser. It seems a bit strange to me because normally a defect like that will occur 3 times per page, which is about the circumference of the toner drum or fuser sleeve.

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when printing front and back, the front will print well but the back will fade
ANSWER : It happens because second side voltage is much higher and the board breaks. Are you getting this issue in auto duplex only, or same error you are getting when you print second side manually?

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Help the cover on the back of my printer is lost and my printer keeps on shooting out paper from the back end with no writing on it?
ANSWER : There are no parts available, therefore no solution to your problem.

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HP Color Laserjet blank pages – only jetdirect page
ANSWER : What about the engine test? To do that, drop down the front tray. Feel around on the left side at the top and you’ll feel a little plastic dongle. If you lift up on that it will initiate an engine test page. That will be a page containing lines of each color.

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incomplete printing of page
ANSWER : the printer for above mentioned problem is an Epson; product name = WF-254

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Blank page with strips
ANSWER : That would be a bad wiper blade in the drum unit. Either the black or color drums. Whatever color or black the stripes are.

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black smudge lines
ANSWER : Not knowing if the drum is OEM or remanufactured or if it is way expired, only thing I can suggest is looking at it. Take the toner out and turn it manually with your thumbs on the gear. The drum should be clean all the way around.

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Black Marks on top/bottom of page
ANSWER : Heres the example again

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