How to Identify and Fix Common printer Problems ?
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To scan from HP LaserJet all-in-one by using HP LaserJet all-in-one product control panel perform the following: On the HP LaserJet all-in-one control panel, press the Scan To button. Use the < or > buttons to make a selection from the destination listed, and then press the Enter button.
a 52 Scanner error indicates the laser/scanner which writes the image to the drum has malfunctioned. This is a hardware error and most times the actual laser/scanner assembly needs to be replaced.
The “Scanner error 5” usually triggers when the scanner`s drive motor fails. Fortunately, replacing the scanner assembly (which includes the motor) is not considered difficult. Our installation instructions are available below. Click here to purchase a replacement scanner assembly.
Install or add a network, wireless, or Bluetooth scanner
Here`s a way to do it manually. Select Start > Settings > Devices > Printers & scanners or use the following button. Select Add a printer or scanner. Wait for it to find nearby scanners, then choose the one you want to use, and select Add device.
Of course, our HP LaserJets can do more than print. We have a variety of multifunction laser printers that are equipped with printer scanners that can scan and copy documents.
Use HP Print and Scan Doctor (Windows)
Use HP Print and Scan Doctor on your Windows computer to help diagnose and fix printing and scanning issues. Make sure paper is loaded in the main tray, and then turn on the printer. Download HP Print and Scan Doctor, and then follow the prompts to install and open the tool.
23 or 30.03. 45 Scanner Errors. The resolution for either error is to, if preferred to send a firmware update, then replace the flatbed scanner assembly. It has been found that it is in most cases the internal lamp that has failed, but is not available through HP as a replaceable part.
The 52 Scanner error indicates that the printer has experienced an internal hardware error. Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket.
When a 30.03. 23 Error Alignment Calibration Failure appears on the control panel, it indicates there is an issue calibrating the scanner. If there is also a copy or scan quality issue you will see a stripe of lines from the leading edge to the trailing edge of each page.
If a Firewall on your computer is active, it may be rejecting the necessary network connection needed for the network scanning software to operate properly. Disable the Firewall on your computer and try the network scanning again. Temporarily change your firewall/security settings to allow network connection.
Click the Scan tile on the HP Smart app home screen. Select an option from the top menu bar. Scanner: Place the original on the printer scanner glass or into the automatic document feeder (ADF). Select scan job type, size, color, and resolution settings, and then click Scan in the lower right corner.
Most laser printers with all-in-one functionality are capable of two-sided printing, scanning, and faxing as well, so you can save money on printer paper.
Additionally, alternative options when a scanner is not available include using fillable PDFs to send in documents through email using such apps as Adobe Fill and Sign or typing text on already scanned files using apps like SnapType.
Run Diagnose & Fix
Open the HP Smart app, and then open Diagnose & Fix. Windows: Click the Diagnose & Fix icon in the bottom left corner. macOS: Click your printer, click Printers in the top menu bar, and then click Diagnose & Fix.
A damaged glass surface can decrease the scan quality. Never use alcohol, thinner, or corrosive solvent to clean the scanner. These chemicals can damage the scanner components and the case. Be careful not to spill liquid into the scanner mechanism or electronic components.
25 is a scanner assembly error. There is no need to update anything here but the scanner assembly itself. Check all of the contacts that the scanner assembly has to the main printer. Reseat them all to be safe and make sure they are nice and secure.
Normally a 30.01 error is a paper jam in the document feeder. Id check the ADF sensors and look for anything that could be causing a false alarm by the printer. and here: /t5/Multifunction-and-All-in-One/HP-CLJ-CM4730-MFP-30-01-34-scanner-failure/td-p/5963917#.
If it is only the 30.1. 13, this means there is a scan ASIC (application specific Integrated Circuit) hardware error. The ASIC resides on the Scanner control board. Typically a technician is disbatched with that type of service.
When a 30.03. 30 error appears on the control panel, it indicates that there is an issue with the scanner. Turn off the printer. Turn the printer back on, and verify that the scanner moves.
So I understand, the problem “Error 20” is caused by problems in the flat cable to the scanner reader. To solve … Just changing the flat cable, it is necessary to access the guts of it and on the side. This requires knowledge of how to disassemble the equipment and a new flat cable.
This looks like a hardware issue with the printer and it needs to be replaced.
This means the scanner is not communicating with the scale. Make sure that there is nothing plugged into the Scale RS232 to Host port.
As per this document, Scanner Error 17 indicates that the scanner motor is in the incorrect position.
63.00. 41 There is an error in the toner supplied to the black developer. HP LaserJet Black Developer Unit: 8JM70-67001 (E783xx series) or JC96-11666A (E778xx series}. If the firmware bundle installed on the printer is lower than 4.6.