HP LaserJet M5025
A customer has a M5025 that had been working fine. Now, when scanning multiple documents to email the first 10 to 20 pages scan fine but the rest are blank. This only happens when scanning at 150dpi. Scanning at 75dpi and 200dpi the document scans fully and complete without issue. They have the latest firmware installed. They have to use the 150dpi setting as 200dpi creates a file too large to send to clients and 75dpi creates a file with poor quality. We have been on site and replaced the scanner controller board but this made no difference. Has anyone got any ideas before we jump in and purchase more parts? Also, when the “Job build” facility is used, the whole machine freezes now and again.

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If you are attempting to setup scan to email on an all in one device (regardless of the make and model of scanner) check that there is at least one DNS server address listed. Without a DNS server being listed, then your HP all in one will not be able to communicate with the internet to send your scan via email.
File Size Is Too Large

The most common reason scan to email can fail is because the size of the file you are creating is too large for the file size limit assigned to your email account. Almost every email account has a maximum file size to successfully send an email.

In the Printer Settings area, click Additional Settings, and then click Open Embedded Web Server. In the Scan Settings area, click Scan to Email, and then click Begin Scan to Email Setup.
SMTP Server: The SMTP server address for the network. SMTP Port: The SMTP port number is set to 25 by default. SMTP server addresses typically have this format: smtp.company.com or smtp.provider.com. SMTP server addresses may also contain a number or a geographic location.
Simple Mail Transfer Protocol (SMTP) is an Internet standard used to transmit email across IP networks. Your printer uses SMTP to transmit scanned images, Internet fax jobs, and alerts through email. Access the Embedded Web Server and login as System Administrator.
You can generally find your SMTP email server address in the account or settings section of your mail client. Using a store and forward process, SMTP works with the mail transfer agent to move your email across networks to the right computer and email inbox.
How to use your printer`s scan to email function? Place your physical document on the scanner glass or into the Automatic Document Feeder. Select Scan to Email from the digital menu. Hit the Scan button.
Gmail uses a drag and drop method for adding scanned documents to emails. All you need to do is select the document or documents that you`d like to attach, then drag them to the body of the email you`re sending. Documents will show up as an attachment, while photos will embed directly into the email`s body.
The fully qualified domain name of the SMTP service is smtp.gmail.com. Configuration options include: Port 25, 465, or 587.
Check the Connection

Check the cable between the scanner and your computer is firmly plugged in at both ends. If possible, switch to a different cable to test for problems with the existing one. You can also switch to a different USB port on your computer to check if a faulty port is to blame.

The fully qualified domain name of the SMTP service is smtp.gmail.com. Configuration options include: Port 25, 465, or 587.
The fully qualified domain name of the SMTP service is smtp.gmail.com. Configuration options include: Port 25, 465, or 587.

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Scan to email issues
ANSWER : Hello?

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My Printer Hp 2200 scanner motor beep sound not worked iam purchage motor please available motor site send my email : [email protected]
ANSWER : Hp Printer Technical Help 1855 777 1707 Toll Free Helpline.

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ANSWER : More specifically, I need to can the files in as pdf docs.

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ANSWER : Streaks are mostly caused by internal drum wiper blades that clean left over toner off the drum to prepare it for a new image. Ghosting is caused by a leftover image on the drum. The 6 inches that you mention would be the circumference of the part that is causing it. Fusers will never cause either problem.

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ANSWER : the manual has the instructions, you just to follow those. anyways its very simple you have a scan option you just need to press that. any help on how to quit smoking weed, as smoking is injurious and may lead to myriad health problems.

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ANSWER : Nice day. (QUALITY IS OUR CULTURE)

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ANSWER : The scanning is done by light bouncing off of some mirrors. Could be dust on one of the mirrors. Try shining a light down into the scanner unit and look at the mirror that is visible and see if it has dust coating on the side that is light.

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