Unknown Printer

How to Identify and Fix Common Problems ?

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The machine may be configured incorrectly. Check the Printing Preferences to ensure that all of the print settings are correct. The printer driver may be incorrectly installed. Uninstall and reinstall the machine`s driver.
Samsung`s printer division was acquired by HP in September 2016, and it promptly discontinued support for all Samsung-badged printers. Barlop was a Samsung Dealer for over 5 years, and with this transition, was then an HP dealer as well.
The default User ID is admin and Password is sec00000, but it can be changed from the default.
Common Causes of Samsung Printer Offline Issues

Some factors include connection issues, outdated drivers, print spooler errors, and SNMP settings.

1: Check Printer Power, Cables, and Paper

Check that the correct paper is properly loaded into the printer and is not jammed. Replacing damaged cables, plugging in loose or disconnected cables, and fixing paper jams as necessary may resolve the issue.

Among the more common technical issues that may bring down a printer are disconnected cables, malfunctioning routers, and low ink levels. Moreover, software problems such as interrupted connections or incorrect settings in your system`s drivers can also cause your printer to show up as offline.
Click Start, Programs, Samsung Printers, then Samsung Printer Diagnostics.
You may see a “printer offline” error if your computer can`t communicate with your printer. This can be caused by loose cable connections or an outdated printer driver or operating system.
Check to make sure the printer is turned on and connected to the same Wi-Fi network as your device. To find out if your printer is connected to Wi-Fi, see if your printer`s built-in menu has options for checking its Wi-Fi connection, or check the printer`s manual for instructions about how to add it to a Wi-Fi network.
Select Start , then select Settings > Devices > Printers & scanners . Scroll down to Related Settings and select Print server properties. Select the Drivers tab, and see if your printer is listed. If it is, you`re all set.
Most printers will stop working when they`re out of paper, ink or toner, or if the unit detects an issue with the ink or toner cartridge. When this occurs, you might receive an error message or notice blinking green or amber lights on your printer.
Samsung`s printer divisions employs around 6,000 people — around 1,300 of whom are in R&D — with 50 sales offices across the world and a production base that is located in China.
Do a hard reset on your printer. To do this you just need to turn off your printer, unplug for a few minutes and then plug the printer again. If that still doesn`t work, try turning the printer and your computer off, and then start it back up again. Try uninstalling and then reinstalling your printer driver.
Restoring the factory-set defaults returns most of the settings to the factory defaults. It will not reset the page count, tray size, or language.
Viewing Printer Settings

From the Devices and Printers screen, right-click on a printer and choose “Printer properties” to bring up a dialog box displaying the printer name, sharing settings and port information.

To open the program: For Windows, Select Start > Programs or All Programs > Samsung Printers > Samsung Easy Printer Manager. From the Charms, select Search > Apps > Samsung Printers > Samsung Easy Printer Manager.
The Galaxy diagnostics menu can show you if your display, speaker, camera and other components are malfunctioning, so you can go to a repair service. Basically, this code tests your Samsung sensors and lets you know if your phone is malfunctioning.
Select Start > Settings . Go to Devices > Printers & scanners > select a printer > Manage.
For the most part, a printer will appear “Offline” if your computer is unable to establish communication with the device. This could be due to factors like loose cable connections, outdated printer drivers, problems with important system services, etc.
An incompatible driver or corrupt file may be the reason you experience the Driver Unavailable error. Luckily, this is easy to fix if you take a methodical approach. All you need to do is check for any Windows updates and then install the latest driver for your printer.
Make sure that both ends of the USB cable are correctly inserted into the computer and the printer. Try disconnecting and reconnecting the USB cable at both ends. Disconnect the printer and the computer and reconnect them. Try another USB port if available.
The reset key is a single use key and once used cannot be used again. All EPSON printers have inbuilt counters that count up the number of pages a printer produces, the number of head cleans executed and various other attributes. Once a critical level is reached the printer will enter its service mode.
Essentially, it is the code that tells the printer what to do and how to do it. Printer manufacturers roll out firmware updates from time to time to keep their printers functioning correctly and efficiently. These updates can fix bugs, strengthen security, and add new features.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Samsung ML-1610 toner low warning need reset help!
ANSWER : in my printer shows the online error problem

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Unknown Printer

printing half page
ANSWER : Does not sound like a printer problem. Do you have another computer you can hook it up to, to test it?

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Unknown Printer

Clean Printing
ANSWER : Simply look at the drum and the belt. If there is still a latent image on either one, that is what you should replace.

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Unknown Printer

when printing front and back, the front will print well but the back will fade
ANSWER : It happens because second side voltage is much higher and the board breaks. Are you getting this issue in auto duplex only, or same error you are getting when you print second side manually?

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Unknown Printer

Samsung-chip-ML-1865W-V3.00.01.10-CRUM-reset Fix Firmware
ANSWER : no

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Unknown Printer

Samsung ML 2165 Error lights
ANSWER : Hi there, I am having the same problem. Stupidly I bought a second replacement (genuine Samsung) cartridge thinking it may have been a faulty cartridge as sometimes it deemed to work after a bit of messing around. SO NOW I HAVE ONE NEARLY NEW AND ONE COMPLETELY NEW ; ABSOLUTELY NO USE TO ME – unless I can get the printer to accept them.

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Unknown Printer

Chatter from toner cartridges before printing
ANSWER : The video may have the answer you want

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Unknown Printer

Samsung CLP-365W Blinking Error
ANSWER : Hi, I’ve fixed the same error installing the fw CLP365W_v3.00.02.16.exe

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Unknown Printer