Unknown Printer

How to Identify and Fix Common Problems ?

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Check Cables and Printer USB Ports

Check all cable connections (including the power cord) on the printer side. If the printer does have power and you`ve properly connected the communication cable, but the printer is still not recognized, try switching to a different USB port on the PC.

Open the start menu and select Control Panel > Administrative Tools > and choose the Services icon. Locate the Print Spooler service and right-click. Then select the option to “Stop” the service.
Click on Device Manager from the context menu. In Device Manager, click on View and select Show hidden devices. Next, expand the Printers section to view your printer.
Press Windows key + X and select Device Manager. Search for Printer Adapters and expand it. Right click on the Printer driver and select Uninstall.
Find product and serial numbers on the printer label

Find the product name, number, and serial number on the label on the printer. The label might be found inside the printer cartridge access area or on the back of the printer. For some older printers, it might also be found on the bottom of the printer.

A printer is a device that accepts text and graphic output from a computer and transfers the information to paper, usually to standard-size, 8.5″ by 11″ sheets of paper. Printers vary in size, speed, sophistication and cost.
Ghost prints happen when the drum or fuser unit within your printer become faulty. Because a fault with this element won`t heat the particles of the toner to a high enough temperature, the marks being made on the paper are much lighter in colour and appear more faded than typical documents.
Simply plug the USB cable from your printer into an available USB port on your PC, and turn the printer on. On the taskbar, select the Search icon, type Printers in the search bar, and then select Printers & scanners from the search results to open the Printers & scanners system setting.
Make sure that both ends of the USB cable are correctly inserted into the computer and the printer. Try disconnecting and reconnecting the USB cable at both ends. Disconnect the printer and the computer and reconnect them. Try another USB port if available.

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