Unknown Printer

How to Identify and Fix Common Problems ?

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The common reasons for this issue are various, for instance, the paper input tray is overloaded, dust or moisture can affect the paper feed or paper pick rollers, the printer driver is old, etc. Thus, the printer cannot detect the paper that has been inserted into the tray.
just GOTO settings > printer properties of your printer > preferences>paper quality >change the paper to A4 size . and restart the printer.
Load tray errors when the tray is full are usually the result of a mismatch between the size/type of paper requested by the PC, and the size/type of paper present or set on the printer.
The most common cause of this issue is paper misalignment. Make sure you properly insert the papers in the tray and avoid overfilling the tray. If this doesn`t solve the problem, check the troubleshooting section of the printer`s user manual.
Paper Overloading

Because many desktop inkjet printers are top-loading, it can be easy to overload the tray.

The paper might not be engaged with the feed rollers. The paper-width guide is pressed against the paper stack too tightly. The paper tray is not completely inserted into the product. The paper settings in the print driver do not match the paper loaded in the paper tray.
On the Windows taskbar, click the Windows icon ( ), and then click Devices and Printers. Right-click your product, and then select Printing Preferences. From the Printing Preferences menu, select Paper/Quality. From the Paper Source drop-down menu, select Tray 2.
Select Start > Settings . Go to Devices > Printers & scanners > select a printer > Manage. Then select Set as default.
Click the Copy/Print or Print tab. Open the Manage Trays menu. Modify the tray settings.
Sometimes paper can get stuck behind the tray and get stuck in the sensors and arms that detect paper size and detection. You can remove the tray completely from the machine and look at the feed unit and rollers and make sure there is no obstruction or paper stuck.
Most times when this happens there is a mismatch between what the printer thinks it has in the paper tray and what the job is asking for. Most times if you set tray 2 for the correct size and then choose type as any it will solve the issue. The tray may be set for bond or something else.
The flag located right of the pick-up roller has a fixed position. If the flag becomes stuck or broken, it will produce a 60.02 tray lift error or a “LOAD PAPER” message.
This issue is caused when the pickup roller is dislodged or not installed correctly. The error message occurs due to the interference between the pickup roller and the lift plate in the paper input unit.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Tray 1 (upper tray) paper feed problem
ANSWER : There is no way of adjusting the distance of lift. Could be that the pickup roller is worn enough that it will pick up a sheet that is higher, but not one that is lower down. You can look at the end of the roller that first makes contact and see if it is worn smooth.

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HP Laserjet 2200, Tray 2 Pickup Problem, Gears Clicking
ANSWER : Definitely not a solenoid problem. I’ve worked on tens of thousands of printers and never replaced a single solenoid. You probably knocked something loose when you installed the pickup roller. Maybe something to do with the gear on the end of the pickup roller shaft. You’ll need to take the gear assembly off to be able to see it.

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Paper jam in tray 2 (but no paper pulled from tray) also M476DN models
ANSWER : Isopropyl alcohol is not recommended for rubber rollers. It dries out the rubber and hasten it’s cracking and breaking. It will do nothing to restore the grip. Those rollers are really hard to replace. It would be easy if that dumbass secondary menu really worked. None of the techs I’ve spoke to ever got into it. Everyone I know sends a print job and listens for the roller to rotate into position where you can pull it off.

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LJ 2420dn Sensor Problem
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HP LJ 4350 – Tray 2 not lifting, no motors turn.
ANSWER : I can’t believe, pieces of paper was under the registration flap, now my 4250N is working.

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Optional 250 Sheet Feeder Tray (Q5931A – Tray 3) Constantly "Jams"
ANSWER : You don’t say if the paper moves at all. That’s key in determining the cause. If it’s not moving, then try swapping the rollers with tray 2. If it is moving out of the tray, then that would indicate there is some obstruction it is hitting on its way out of the tray. Hard to troubleshoot remotely when one doesn’t have specific details since we can’t see what is occurring.

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LJ 4250N Tray 2 Clearing Paper Path 41.3 Error
ANSWER : i saw sAme problem in my client printer hp lj 4250 . its toner problem . when i am the toner change then printer is 100% ok.

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Quality problems with LJ Enterprise 800 M806 fusers?
ANSWER : Btw: Sparepart number of the fuser is HP C2H57A

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