Printer will not pick-up paper from either tray. All error lights are on.

HP LaserJet 5P
I love this printer. I hope you can tell me how to fix it! THANK YOU IN ADVANCE FOR YOUR HELP!

Experienced technical support provide their insights in answering this question :

That is a hard fault. You need to access the secondary fault codes to diagnose what is causing it. Follow the instructions at this link http://www.printcopy.info/?l=en&mod=free&chap=erc&brand=HP&model=LaserJet%205P&page=4

How to Identify and Fix Common printer Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced technical support :

The common reasons for this issue are various, for instance, the paper input tray is overloaded, dust or moisture can affect the paper feed or paper pick rollers, the printer driver is old, etc. Thus, the printer cannot detect the paper that has been inserted into the tray.

Dust, paper fiber, and other debris might accumulate on the pick rollers and cause paper feed issues. To help prevent paper feed issues, clean the rollers inside the printer and in the duplexer (if equipped). If the other steps in this document fail to resolve the issue, then reset the printer.

You need to ensure your HP printer has enough paper, ink, or toner, and it is not stuck on paper jam. Also, check the status of your printer cartridge and try replacing it with a new one if it is not good enough. In some cases, your HP printer stops printing after you replace its parts.

Turn off your printer and unplug it, wait 30 seconds, plug your printer back in, and then turn the printer back on.

This issue is caused when the pickup roller is dislodged or not installed correctly. The error message occurs due to the interference between the pickup roller and the lift plate in the paper input unit.

Turn the product on while you press and hold the Resume button for 10-20 seconds. The Attention light turns on. Release the Resume button. The Attention and Ready lights cycle while the product restores factory defaults.

Turn the printer off. Disconnect the power cable from the printer for 30 seconds and then reconnect. Turn the printer on while you press and hold the Resume button for 10-20 seconds.

Paper Overloading

Because many desktop inkjet printers are top-loading, it can be easy to overload the tray.

Just above the circuit board on most printer cartridges, you`ll find a small button. You`ve seen these tiny buttons before on cell phones, phone chargers, etc. This is your reset button, and the only way to get in there is either with a paper clip or the tip of a pen (which will leave a tiny ink smudge on the button).

If your printer`s status displays “Printer in error state,” there may be a problem with the printer itself. Make sure the printer is turned on and connected to your PC by Wi-Fi or cable. Check it for low paper or ink, and be sure the cover isn`t open and the paper isn`t jammed.

If your PC or the LCD screen on your printer is telling you that your ink cartridges are full but no ink is passing through to the paper, then it`s most likely that you are dealing with a clogged printhead. Blurry documents and images that appear faded are also signs that it`s time to remove the excess ink.

Take a warm damp paper towel or coffee filter and blot the cartridge with the printhead facing down onto the paper towel. This will remove any dried ink on the printhead. Then, hold the cartridge with the printhead facing down against a dry paper towel for 2-3 minutes. A dry paper towel will wick the ink out.

The reset key is a single use key and once used cannot be used again. All EPSON printers have inbuilt counters that count up the number of pages a printer produces, the number of head cleans executed and various other attributes. Once a critical level is reached the printer will enter its service mode.

Using the reset feature is a common need to clear a jam, clear a queue or to work through a different set of troubleshooting issues. Not all models have a reset button, but they all have a process to reset the printer.

Bend your hips and knees to squat down to your load, keep it close to your body, and straighten your legs to lift. Never lift a heavy object above shoulder level. Avoid turning or twisting your body while lifting or holding a heavy object.

The printer experiences a paper jam from Tray 2, or the printer does not pick paper or picks more than one sheet from Tray 2. A 13. B2. D2 paper jam error usually occurs when paper does not leave the paper tray.

A paper feed issue can occur for several reasons, such as dusty or contaminated paper rollers, the condition of the paper in the tray, or even issues with the software. To resolve the issue, try each solution in this document, and then use the steps in this section to print a self-test report.

If the paper feed rollers are dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed rollers. Cleaning will wear out the paper feed rollers, so perform this only when necessary. Make sure that the power is turned on and remove any paper from the rear tray.

The most obvious is most common on laser color printers and can be detected by a flashing message on the printer display screen. Other signs of a bad printer drum include printing blank pages, printing gray pages and strange sounds coming from the printer as it prints.

Wipe the print-head lenses with a lint-free cloth. Avoid touching the lens with your bare hands because the dirt and oil on your fingers can decrease print quality.

Paper Overloading

Because many desktop inkjet printers are top-loading, it can be easy to overload the tray.

The cause: a tiny spring, intended to load the paper intake rollers, is inadequately weak. The intake / feed-in rollers just slide around on top of the paper instead of gripping it and pulling it into the print mechanism. The solution: a bit of sponge (seriously).

Paper Overloading

Because many desktop inkjet printers are top-loading, it can be easy to overload the tray.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Printer will not pick-up paper from either tray. All error lights are on.

ANSWER : That is a hard fault. You need to access the secondary fault codes to diagnose what is causing it. Follow the instructions at this link http://www.printcopy.info/?l=en&mod=free&chap=erc&brand=HP&model=LaserJet%205P&page=4

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HP LaserJet 5P

My printer feeds through one piece of paper all the way and then a half piece of paper and stops. I pull out the paper to stop the paper jam and then it prints but sounds rough. After printing, it doesn't feed the paper all the way through.

ANSWER : And the first 2 sheets, the full and half sheet that go through first, are blank.

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Error message to load paper and push OK, but not out of paper

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HP LaserJet 5P

Paper jam in tray 2 (but no paper pulled from tray) also M476DN models

ANSWER : Isopropyl alcohol is not recommended for rubber rollers. It dries out the rubber and hasten it’s cracking and breaking. It will do nothing to restore the grip. Those rollers are really hard to replace. It would be easy if that dumbass secondary menu really worked. None of the techs I’ve spoke to ever got into it. Everyone I know sends a print job and listens for the roller to rotate into position where you can pull it off.

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ANSWER : Pretty much useless advice. I also have serious doubts about someone who is obviously not fluent in the English language.

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ANSWER : i saw sAme problem in my client printer hp lj 4250 . its toner problem . when i am the toner change then printer is 100% ok.

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ANSWER : Have no idea what model you have, but try this forum post or search through the site using your model and error.