How to Identify and Fix Common Problems ?
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HP Smart app might display the “Printer status unknown” error message if your printer is idle or offline. If your printer goes into sleep or standby mode after a period of inactivity, press the power button to “wake” it.
If the error message, Unknown device appears, this can indicate that there is not adequate power and the PC can not identify the printer correctly. Verify that there are no extension cables and that the power cable is no longer than five meters. Reseat the power cables.
If the LabelWriter appears as Unspecified or Unknown in Devices and Printers on Windows, it usually means that the computer has not identified that device as a printer yet.
Your printer should have been packaged with a USB cable regardless of whether it is a wireless or wired printer. Plug the cable into your printer and your computer`s USB port. The direct linking should trigger your computer to recognize the printer and start up the software needed to complete the installation.
Make sure that both ends of the USB cable are correctly inserted into the computer and the printer. Try disconnecting and reconnecting the USB cable at both ends. Disconnect the printer and the computer and reconnect them. Try another USB port if available.
Status unknown means a circumstance where samples were scheduled to be taken by the regional water quality control plant and were not, samples were taken but not yet analyzed by the report due date or where a new discharger has yet to be sampled.
Unplug and restart your printer
Sometimes power-cycling your printer can resolve the issue. Turn off your printer and unplug it, wait 30 seconds, plug your printer back in, and then turn the printer back on.
If you see an “unknown accessory detected near you” message (or similar), it means there`s an item compatible with the Find My network that might be traveling with you. If so, its owner may be able to see your location. You should look to see if something you`re borrowing has such a device attached.
Updated: 10/11/2021 by Computer Hope. An unknown device is a device name listed in Device Manager that Windows cannot identify or doesn`t have the appropriate drivers to be recognized.
Windows 10 KB5025221 April 2023 Update causes new issues, including printer problems.
To remove printer and driver on Windows 10, open Settings > Printers & scanners, select the printer, and click “Remove device.” Then open Print management > Custom Filters > All Drivers, right-click the driver, and select “Delete.”
If your printer connects to a Wi-Fi network, disconnect your computer or mobile device from the network name (SSID), and then reconnect it to the same network name your printer is connected to. If the printer is available and has a ready status, the issue is resolved.
The easiest way to connect the Canon printer to the computer is via a USB cable. It`s the traditional method of connecting devices. One end of the USB remains connected to the printer, and the other must be connected to the computer`s USB port.