How to Identify and Fix Common Problems ?
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Small fragments of sticky label material commonly get torn off and stuck within your printer, collecting dust and causing a jam. Shut the printer off, get a flashlight, and try to see inside. Make sure no label fragments have jammed up your printer before proceeding.
your pickup roller is dirty and the printer can`t grab a piece of paper. it will say paper jam when it does this. get a drop of dishsoap and clean the pickup roller of your printer with this. scrape at it with your fingernail to get the roller clean and wipe it off with a damp washcloth.
If the paper is even slightly askew, the rollers will pick it up a little crooked, and — guess what — the crooked sheet will immediately get jammed. So even though there`s no paper stuck when you start printing, the loose paper guides are ensuring that a sheet gets jammed whenever the printer starts doing its thing.
Unplug the power cord from the wall outlet. Wait at least 15 seconds. Plug the power cord back into the wall outlet. Reconnect the power cord to the rear of the product.
Press the home button, press the down arrow to select Setup and press the OK button. Press the down arrow to select Paper Setup, press the OK button. Press the right arrow to select Paper Size, and do one of the following: If you`re copying letter size paper select Letter, and press the OK button.
During a print job, the printer stops feeding pages, and a Paper Jam error message displays on the printer control panel. This indicates that paper might be jammed inside the printer. note: Paper jams can be real or false. The printer might report a paper jam even when there is no jammed paper.
Improperly Loading Paper into the Device
Loading paper that is stuck together, frayed, curled or bent can cause a jam. Overloading the paper tray, loading different thicknesses of paper in the tray or using paper that isn`t appropriate for your particular printer can all result in a jammed printer.
With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. Remove USB cable, if present. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
Dust, paper fiber, and other debris might accumulate on the paper feed rollers and cause paper jams and paper feed issues. Clean the rollers inside the printer, and then try to print again.
Set the size and type of paper to be loaded in each paper source. Access Web Config and select the Print tab > Paper Source Settings.
Make sure that the printer is turned on and the ink out light is off. Access the Print or Page Setup dialog box and click the Utility icon button, then click the Head Cleaning button. Follow the on-screen instructions. The power light and the ink lights flash while the printer performs the cleaning cycle.
The reset key is a single use key and once used cannot be used again. All EPSON printers have inbuilt counters that count up the number of pages a printer produces, the number of head cleans executed and various other attributes. Once a critical level is reached the printer will enter its service mode.