Okidata Oki C 3200N
My printer is giving me a #382 error message – “Open the top cover — Paper jam” and everywhere is clear — no paper anywhere. Could it be some switch?
Experienced technical support provide their insights in answering this question :
For sure; blow the central loading switch (find here the Service Manual:
How to Identify and Fix Common printer Problems ?
Our sources include academic articles, blog posts, and personal essays from experienced technical support :
If your paper keeps jamming, bits of paper are probably stuck in the paper path. Turn off the printer, and use the platen knob to back the paper out of the printer. Open the access cover and the rear cover (1). and load it onto the tractors.
Improperly Loading Paper into the Device Loading paper that is stuck together, frayed, curled or bent can cause a jam. Overloading the paper tray, loading different thicknesses of paper in the tray or using paper that isn`t appropriate for your particular printer can all result in a jammed printer.
Paper jams
A piece of paper stuck in the paper tray or inside the printer can create a paper jam. Paper jams can occur for a variety of reasons, such as overloading the paper tray, loading different thicknesses of paper in the tray, or using paper that isn`t appropriate for your particular printer.
Sometimes a paper jam error persists even though there is no jammed paper (false paper jam). Reset the printer, which might clear a false paper jam error, and then try to print again. With the printer turned on, disconnect the power cord from the printer. Unplug the power cord from the power source.
Updated: 02/07/2022 by Computer Hope. A paper jam is when paper or other printed material gets stuck or lodged in a printer and cannot eject. When this occurs, the printer does not function properly until the paper is manually removed.
Paper Jams This is a common laser printer problem. Primary causes include grime, dust, worn rollers, or incorrect paper weight. The most basic way to prevent paper jams is simply through regular cleaning of your printer. Also, replace parts as needed.
During a print job, the printer stops feeding pages, and a Paper Jam error message displays on the printer control panel. This indicates that paper might be jammed inside the printer. note: Paper jams can be real or false. The printer might report a paper jam even when there is no jammed paper.
Do a hard reset on your printer. To do this you just need to turn off your printer, unplug for a few minutes and then plug the printer again. If that still doesn`t work, try turning the printer and your computer off, and then start it back up again. Try uninstalling and then reinstalling your printer driver.
Use isopropyl alcohol or ethanol according to the manufacturer`s safety guidelines, as applicable. Wipe the roller with a lint-free cloth dipped in isopropyl alcohol or ethanol. After cleaning the roller, make sure that no lint or other material remains on the roller.
Color Laser Printer or Black & White Laser Printer
As print quality goes down over time, this will be a reason to replace the color printer. We find a black and white printer can sometimes last 10 years or more and most color laser printers are replaced every 3 to 5 years.
Low-quality paper leaves an accumulation of tiny paper bits often referred to as “paper dust” inside the machine. This “dust” is one of the top causes of paper jams. More dust means more jams. Besides jams, the dust also contributes to poor-quality prints and causes machine parts to wear at a faster rate.
A piece of paper stuck in the paper tray or inside the printer can create a paper jam. Paper jams can occur for a variety of reasons, such as overloading the paper tray, loading different thicknesses of paper in the tray, or using paper that isn`t appropriate for your particular printer.
Relevant Questions and Answers :
the most relevant questions and answers related to your specific issue
My printer feeds through one piece of paper all the way and then a half piece of paper and stops. I pull out the paper to stop the paper jam and then it prints but sounds rough. After printing, it doesn't feed the paper all the way through.
ANSWER : And the first 2 sheets, the full and half sheet that go through first, are blank.
Paper Jam error but no paper jam
ANSWER : Obviously you didn’t get all the paper cleared out. There is a small scrap in the paper path causing the jam when the paper hits it. You can try clearing it out by inserting something stiff like a piece of file folder from the back of the printer into the paper path and pushing the offending piece out that way.
Paper Jam and carriage jam code when nothing is jammed
ANSWER : Did you try cleaning the encoder strip that runs through the cartridge assy.? Use Window Cleaner on a paper towel. Also, check inside on the right. I’ve seen a lot of times where there is a folded up scrap of paper that stops the carriage from going all the way to the right.
Canon mx410 Paper jam message, but no paper jam?!
ANSWER : I have exactly the same problem, no answers 😳
hp 8600 pro when power on, paper jam message appear but there is no paper jam in the tray
ANSWER : Hp 8180 Photosmart All In One code keeps says paper jam and carriage jam when neither are jammed. I followed all the recommended things to do. I live in Raleigh NC any place to take this or any suggestion.
Keep getting a paper jam message. There is no jam.
ANSWER : You can quit wondering. Parts are unavailable. I’ve seen posts where people have 3D printed the parts or machined them out of metal.
Paper jam in tray 2 (but no paper pulled from tray) also M476DN models
ANSWER : Isopropyl alcohol is not recommended for rubber rollers. It dries out the rubber and hasten it’s cracking and breaking. It will do nothing to restore the grip. Those rollers are really hard to replace. It would be easy if that dumbass secondary menu really worked. None of the techs I’ve spoke to ever got into it. Everyone I know sends a print job and listens for the roller to rotate into position where you can pull it off.
message error: ADF paper jam
ANSWER : There is a thin plastic arm that the paper pushes on. It is spring loaded. If it doesn’t return and unblock the sensor after the paper passes it, you get the paper jam warning. I’m guessing that is the spring you are referring to.