How to Identify and Fix Common Problems ?
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Open the printing application, click File, click Print, and then click the Printing Preferences button. Verify the Paper Size drop-down is set to the correct size.
A piece of paper stuck in the paper tray or inside the printer can create a paper jam. Paper jams can occur for a variety of reasons, such as overloading the paper tray, loading different thicknesses of paper in the tray, or using paper that isn`t appropriate for your particular printer.
Common causes of paper jams include: Damaged rollers. Inserting paper that is incompatible with the printer. Loading the paper incorrectly.
Click Start, point to Settings, and the click Printers. Right-click the appropriate printer, and then click Properties. Click the Paper tab, and then click the paper size you want to use in the Paper Size box. Click OK, and then close the Printers folder.
Click on Control Panel. Select and open the Devices and Printers option. Right click on the Default Printer, and select Printing Preferences. Look for the Paper Size option.
If your printer keeps jamming, you should know that the most common cause of a jam is misalignment of the paper. Paper needs to load in smoothly, completely flush with the tray. Overfilling the tray is a great way to ensure you will be spending some personal time getting to know the inside of a printer.
Step one: Perform a power reset
Unplug the power cord from the wall outlet. Wait at least 15 seconds. Plug the power cord back into the wall outlet. Reconnect the power cord to the rear of the product.
Poor print quality is the most common complaint people have about inkjet printers. These problems often show up in the form of horizontal white lines running through each line of print. If you run into these types of issues, you can sometimes fix them by cleaning the print head.
The most common cause of this issue is paper misalignment. Make sure you properly insert the papers in the tray and avoid overfilling the tray. If this doesn`t solve the problem, check the troubleshooting section of the printer`s user manual.
A paper jam is when paper or other printed material gets stuck or lodged in a printer and cannot eject.
But for this specific issue, where the printer is reporting a paper jam even though no paper seems to be jammed, I`ve found that 90% of the time there`s one thing to blame: the guides on the paper tray. Any time your printer halts because of a paper jam, check the tray that holds the paper.