Unknown Printer

How to Identify and Fix Common Problems ?

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If you are using a USB connection, make sure that the cable is properly connected. If your printer is connected via wireless network, verify that the wireless connection is working. If all seems fine, restart the printer and try again. If the Konica printer is offline, the error can be caused by faulty printer drivers.
Common factors include driver problems, software issues, hardware failures and overuse.
Do a hard reset on your printer. To do this you just need to turn off your printer, unplug for a few minutes and then plug the printer again. If that still doesn`t work, try turning the printer and your computer off, and then start it back up again. Try uninstalling and then reinstalling your printer driver.
1. On the printer display home screen, select the “set up” button (it looks like a gear). 2. Select “settings” > “device settings” > “reset settings” > “reset all” > “OK” and then “Yes.”
Restoring the factory-set defaults returns most of the settings to the factory defaults. It will not reset the page count, tray size, or language.
Click on the Security tab. Note: If the security options are grayed out, go to the start menu and launch Print Management. Go to Printers > Right Click > Properties > Security Tab, you may be able to edit the permission from that window, if not, reach out to your IT.
One form of secured print is what`s referred to as “locked print.” With locked print, documents won`t print before being released by the user that has been authorized to print. The designated user can only authorize the print job from the physical device.
Connect to a secured Wi-Fi network

Doing so increases the risk of possible unwanted printer and network access. When connecting to a network, look at the icon next to the network name and make sure it has a Lock icon next to it. This lock represents a secure connection.

“Secure Print” will hold the print job at the printer and it will not be printed until “pin code” is entered. Each user chooses their “pin code.”
The term is sometimes called “pull printing.” With secure print release, print jobs will be held until the user is ready to print. The user can authenticate themselves either at the printer, using embedded software on the printer or through an external device (e.g. a smartcard).
Some of the most common printer problems that most of us have experienced include paper jamming, slow printing, uneven printing, and wrong colour output. If you use your printer frequently, we know how annoying it can be to have persisting problems with the printer.
a misprint or misspelling in a text.
Select Start , then select Settings > Devices > Printers & scanners . Scroll down to Related Settings and select Print server properties. Select the Drivers tab, and see if your printer is listed. If it is, you`re all set.
The Print Spooler is software built into the Windows operating system that temporarily stores print jobs in the computer`s memory until the printer is ready to print them. In some circumstances you may need to stop and/or restart the service.
Ink or toner cartridges that have become dislodged from their proper place. The wrong paper size loaded in the input tray. Clogged printer head nozzles causing a build-up of blocked ink or toner. Blank pages in the document you`re printing.
1: Check Printer Power, Cables, and Paper

It may seem obvious, but the first thing you always should do when you have trouble connecting to your printer is to make sure it is turned on. Then, you should check all of the cables connected to your printer for damage, and ensure they are firmly plugged in.

Usually, it should not take more than a few minutes to restore the printer to its factory settings. However, I recommend you to perform the following steps to isolate the issue and arrive at a fix: Disconnect the power cable from the printer while the printer is still ON.
Once you select the factory reset option, it removes all your personal information and files. It includes all programs, videos, images, documents, or anything else on the device.
How Are Printers Hacked? Printers can be hacked both physically and remotely. An attacker can insert a flash drive infected with malware into a printer, giving them control of the printer and potentially the devices connected to it. However, this means that a hacker would need direct access to the desired printer.
Click the start menu and search for `Devices and Printers`. Select devices and printers in the search bar. This will allow you to see the printers connected to the computer. Click the printer you want to check, and you`ll see the ink levels at the bottom of the devices and printers section.
Set one or more print areas

On the worksheet, select the cells that you want to define as the print area. Tip: To set multiple print areas, hold down the Ctrl key and click the areas you want to print.

Security printing has a variety of different potential uses. Some examples would be checks, passports, banknotes, tamper evident labels, product authentication, stock certificates, security tapes, postage stamps, and identity cards.
Firewall software helps block threats from outside your network, but some firewall settings or configurations can block communication with network printers.
In the Devices and Printers window click on Add a printer. Choose “Add a local printer or network printer with manual settings”, then click Next. Select Create a new port and choose Standard TCP/IP Port, then click Next. Under Hostname or IP address: Type in the IP address of the printer you intend to connect to.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

ANSWER : are you printing on thick paper or paper with a rough texture. I have experienced the same. The solution was to change the paper setting for the bypass tray to “Thick 1” or “Thick 2”.

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Unknown Printer

Error code sc27-04
ANSWER : Sorry the code is sc27-04

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Unknown Printer

ANSWER : I have the exact same problem, been buying new cartridges, so i know it is definitely not empty, but the problem still persists. if you solved it or anyone else can offer any help, very much appriciated. Thanks!

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Unknown Printer

cannot connect to printer
ANSWER : You may have to manually enter the IP address and assign a specific port number on the PC for the printer to work…I’ve had to do that occassionally.

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Unknown Printer

Heat Settings
ANSWER : Can’t change the heat settings, but changing paper type might help.

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Unknown Printer

Blank page with strips
ANSWER : That would be a bad wiper blade in the drum unit. Either the black or color drums. Whatever color or black the stripes are.

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Unknown Printer

Toner cartridge full, printer displays: "empty needs replacing"
ANSWER : I once went to a customer who had a similar issue. They had installed new cartridges and judging from the box, they looked OEM. Strange thing was they felt empty when lifted and they were missing the chip on the outside that tells the printer it is installed and keeps track of how many copies were printed with that cartridge. The printer has no other way of knowing if the cartridge is full or empty.

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Unknown Printer

Why is it printing photos as all black boxes when grayscale is selected?
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Unknown Printer