Unknown Printer

How to Identify and Fix Common Problems ?

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Loading paper that is stuck together, frayed, curled or bent can cause a jam. Overloading the paper tray, loading different thicknesses of paper in the tray or using paper that isn`t appropriate for your particular printer can all result in a jammed printer.
Check inside the printer for any debris that might be causing paper jams. Turn off the printer, and then unplug the power cord from the electrical outlet. Remove any paper from the input tray. Open the rear access door, and then clean the paper feed rollers with a lint-free cloth lightly moistened with filtered water.
Dust, dirt, or debris: Not cleaning the HP Printer can also result in a paper jam error. So, if you find that no paper is stuck but a paper jam error showing, you must check for the dirt or dust on the device.
Sometimes a paper jam error persists even though there is no jammed paper (false paper jam). Reset the printer, which might clear a false paper jam error, and then try to print again. With the printer turned on, disconnect the power cord from the printer. Unplug the power cord from the power source.
Updated: 02/07/2022 by Computer Hope. A paper jam is when paper or other printed material gets stuck or lodged in a printer and cannot eject. When this occurs, the printer does not function properly until the paper is manually removed.
If the paper is even slightly askew, the rollers will pick it up a little crooked, and — guess what — the crooked sheet will immediately get jammed. So even though there`s no paper stuck when you start printing, the loose paper guides are ensuring that a sheet gets jammed whenever the printer starts doing its thing.
If your printer has a paper path cover behind the carriage, remove the cover, and then remove any jammed paper. Pull out the input tray, and then remove any jammed paper. If your printer has a bottom cleanout door, carefully lift the printer and look under it, and then remove any jammed paper from the bottom cleanout.
Common locations of paper jams in laser printer include paper input and output trays, the fuser, the toner cartridge, and any other place that paper comes into contact with a roller.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Printer jammed, after jam clearance there is an error message
ANSWER : I am looking for steps to isolate this issue. I don’t suspect the formatter.

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Paper Jam and carriage jam code when nothing is jammed
ANSWER : Did you try cleaning the encoder strip that runs through the cartridge assy.? Use Window Cleaner on a paper towel. Also, check inside on the right. I’ve seen a lot of times where there is a folded up scrap of paper that stops the carriage from going all the way to the right.

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HP LaserJet 4200 paper jam fix
ANSWER : Yes, thank you! You did a thorough post! If your still hacking away at HP’printers you will know that unfortunately HP kept using that type of solenoid with the “Sticky Mess” on all of their new Equipment. I use this method almost everyday (without removing the actual solenoid). I’ve replaced so many I got carried away and now, I sell a solenoid repair kit! It’s for those people that like convenience. I provide a professional supply of perfect material with sticky back tape pre-cut to exact dimensions! All in a little kit. I have install videos, (I don’t charge for that I believe in the Do-it -Yourself approach.) Sorry for the sales pitch… but here is my link.

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HP laserjet 3100 multiple page feed fixed!
ANSWER : Can you tell me what kit you are referring to because I have the exact problem with my 3100 printer?

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jamming with no actual jam
ANSWER : I usually watch the pickup roller action through the opening at the back of th.e tray. That will give you some idea of why it isn’t feeding

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HP LaserJet 1200 Early Feeding Causes Paper Jam
ANSWER : Seriously, dmzcompute, you are awesome! And this is just what the internet does so well: a specific fix for an esoteric problem, thus keeping a 15 year old machine alive another day. Thank you!

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13.02.00 paper jam
ANSWER : Sticking pickup roller solenoid. Easy to get to on that model. Remove top and right side covers. You will see it at the lower left. Remove the 1 screw holding it in and then take the top plate off being careful not to lose the tiny spring. Scrape off the goo and replace it with some thin sticky backed felt. You can find some in the local hardware store. It’s used for the bottom of chair legs.

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PAPER JAM AT THE TRAY
ANSWER : Hello,

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