Unknown Printer

How to Identify and Fix Common Problems ?

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“DRUM LIFE” or “REPLACE DRUM” is a rough indicator that the image drum cartridge has reached the end of its life. If there are no problems with print quality even if this message appears, continue to use until there is no toner left. When out of toner, replace the image drum cartridge and toner cartridge together.
Check that the same IP address is set for the machine and the machine`s port setting on the computer. Check that the IP address is not duplicated by another device. Check that the correct IP address, subnet mask, and gateway address are set. If using OKI LPR Utility, check the IP address setting with OKI LPR Utility.
The drum unit may need replacing if you notice the printer producing blurry, low-quality images. Black or colored toner spots on printouts also indicates a failing drum unit. In some cases, horizontal lines may develop across the printout every time the paper passes the failing part of the drum.
You`ll know the drum is dirty if you notice that the print quality has become blurry and features blank spots or oddly-colored spots despite having full toner cartridges. Horizontal lines across the printout when the paper passes over a dirty area are another sign that it`s time for some maintenance.
To do this: 1 Press and release SEL (1) to take the printer off-line. The SEL light goes out. 2 Press and hold SHIFT (2), then press the RESET/CHARACTER PITCH key.
You can set when to display the “Image Drum Near Life” message. Press [Device Settings] > [Admin Setup] > [User Install] > [Drum Near Life Timing] on the touch panel to change the setting. Available values are from 500 to 3,000 (in 500 increments).
1. On the printer display home screen, select the “set up” button (it looks like a gear). 2. Select “settings” > “device settings” > “reset settings” > “reset all” > “OK” and then “Yes.”
Restoring the factory-set defaults returns most of the settings to the factory defaults. It will not reset the page count, tray size, or language.
Power down the printer and then unplug the power cord from the printer and the wall. Wait for a minute, then plug the printer back in. The printer will reset and turn on.
Drum Error typically appears when the corona wire on the drum unit needs to be cleaned or when the drum unit needs to be replaced. If you replaced the drum and the message appeared or continued to appear immediately after installing the replacement drum, click here. 1. Clean the corona wire inside the drum unit.
The toner cartridge is the container that holds the toner powder. The drum unit is an electrically charged cylinder that fuses that toner powder onto paper to create text and images. Both of these components are essential for producing a print.
If your machine continues to display “Replace Drum” after installing a new drum, the drum counter may not have reset properly. Whenever you replace the drum unit, the drum counter needs to be reset.
The message `Replace Drum` will appear if the drum unit is at the end of its rated life. Brother recommends that customers use only genuine Brother drum units and/or toner cartridges.
There are many factors that determine the actual drum life, such as the temperature, humidity, type of paper, type of toner used, number of pages per print job and so on. Under ideal conditions, the average drum life is estimated at approximately 12,000 pages.
Over time, the printer drum can become worn out or damaged, which can lead to a variety of issues with print quality and printer performance. When a printer drum goes bad, it can cause several problems, including streaks or lines in the printed output, smudging or blotches on the paper, and poor image quality.
Check the name of this machine, and click [Update firmware]. On the [Administrator password authentication] screen, input the admin password of this machine, and click [OK]. The latest firmware is downloaded from the website, and the printer firmware is updated. Do not turn off the printer while updating the firmware.
The toner may also be compressed inside the cartridge, which may cause the cartridge components to force. As for the toner and the drum, they do not have an expiration date.
After you have removed the chunks of toner, dip a cotton swab in rubbing alcohol. Carefully wipe off any dirty areas visible on the drum. If the drum unit is dirty, apply some rubbing alcohol onto your lint-free cloth and carefully wipe the body of the drum unit.
Remove the spent cartridge by pressing the release lever on the drum assembly. Take the new cartridge out of the box, but keep it in its plastic packaging. Sometimes, during shipping, toner can settle in the toner drum, resulting in poor-quality copies. To prevent this problem, gently shake the cartridge.
1. Paper Jams. Paper jams are a common problem for printers, resulting in time-consuming and frustrating delays. It can occur when loose sheets of paper get stuck in the rollers or feeding mechanism of the printer.
Some of the most common printer problems that most of us have experienced include paper jamming, slow printing, uneven printing, and wrong colour output. If you use your printer frequently, we know how annoying it can be to have persisting problems with the printer.
Select Start , then select Settings > Devices > Printers & scanners . Scroll down to Related Settings and select Print server properties. Select the Drivers tab, and see if your printer is listed. If it is, you`re all set.
In the Windows Settings search box, type “Printer,” then select Add a printer or scanner. In the Printers & scanners page, select Add a printer or scanner. Select your printer when you see it appear, then follow any additional instructions to install the printer driver.
Usually, it should not take more than a few minutes to restore the printer to its factory settings. However, I recommend you to perform the following steps to isolate the issue and arrive at a fix: Disconnect the power cable from the printer while the printer is still ON.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Tray 1 (upper tray) paper feed problem
ANSWER : There is no way of adjusting the distance of lift. Could be that the pickup roller is worn enough that it will pick up a sheet that is higher, but not one that is lower down. You can look at the end of the roller that first makes contact and see if it is worn smooth.

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Unknown Printer

HP 4250, error 54.1 Remove sealing tape from toner
ANSWER : I am having the same problem as everyone else can someone send me a new link or the pdf

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Unknown Printer

LJ 4250N Tray 2 Clearing Paper Path 41.3 Error
ANSWER : i saw sAme problem in my client printer hp lj 4250 . its toner problem . when i am the toner change then printer is 100% ok.

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Unknown Printer

13.01.00 "jam in tray …" error message
ANSWER : I have never seen that problem. Really bizarre. I have to say that I’ve never replaced a main motor in any printer that I can remember and we’re talking thousands of them. I would suggest that if you have a voltmeter that you check the main motor contacts during the warm up procedure and see if they are indeed getting any voltage and go from there. If there is voltage, it’s the motor. If not, then most likely the controller board. If you don’t have a meter, it’s cheaper to buy one than start buying parts for the printer.

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Unknown Printer

configure tray 1
ANSWER : Tray 1 automatically prints at half speed of tray 2.

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Paper Jam Tray 1
ANSWER : Tray No. 1 (the feeder) has to be either FULLY closed or FULLY down, down to about a 45 degree angle. Then hit the OK button and it should Initialize and start working. This solution is for when there is actually NO paper jamming the printer.

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Unknown Printer

Error Code 51.1 says Printer Error No Kidding.lol
ANSWER : Sometimes turning off and on will allow you to print a few pages. The error is a beam detect error. The only real fix is to replace the laser scanner unit. Could be a loose connector on the scanner or DC controller from the scanner. That’s unlikely. You could try the only other free fix which is to open the scanner assy. and clean all the mirrors inside. The dust could obstruct the laser beam enough to cause the detect error.

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Unknown Printer

Tray 1 light
ANSWER : Please disregard and delete the post if possible, it was a software problem.

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Unknown Printer