How to Identify and Fix Common Problems ?
Our sources include academic articles, blog posts, and personal essays from experienced technical support :
1 Press and release the SEL key to take the printer off-line. The SEL light will be out. 2 Then, press and hold the SHIFT key and press the RESET (CHARACTER PITCH) key. 3 The printer is reset.
Check that the same IP address is set for the machine and the machine`s port setting on the computer. Check that the IP address is not duplicated by another device. Check that the correct IP address, subnet mask, and gateway address are set. If using OKI LPR Utility, check the IP address setting with OKI LPR Utility.
Set the security setting for your browser to the middle level, or enable Cookie. To enter the [Admin Setup] menu, the administrator password is required. The factory default password is “123456”. To change settings of the machine on the Web page, you must log in as the administrator of the machine.
1: Check Printer Power, Cables, and Paper
Check that the correct paper is properly loaded into the printer and is not jammed. Replacing damaged cables, plugging in loose or disconnected cables, and fixing paper jams as necessary may resolve the issue.
Do a hard reset on your printer. To do this you just need to turn off your printer, unplug for a few minutes and then plug the printer again. If that still doesn`t work, try turning the printer and your computer off, and then start it back up again. Try uninstalling and then reinstalling your printer driver.
Many printer models won`t print if there`s a loose USB connection or if they`re out of ink or paper. Verify your printer`s ink levels, clean the printhead, fill the paper tray, and avoid using substandard paper.
The password is the same as the “administrator password” on the operator panel. The factory default administrator password is “999999”. If the administrator password is changed, enter the updated password.
The administrator`s user name is “admin”. You can change the administrator password on the device`s web page or on the operator panel.
Power on the printer whilst holding down the Menu Up and Down buttons. When OKIUSER is displayed on the LCD, release the buttons and scroll to MAINTENANCE MENU. Select MENU RESET and execute. This will reset the password back to aaaaaa.
An incompatible driver or corrupt file may be the reason you experience the Driver Unavailable error. Luckily, this is easy to fix if you take a methodical approach. All you need to do is check for any Windows updates and then install the latest driver for your printer.
Restoring the factory-set defaults returns most of the settings to the factory defaults. It will not reset the page count, tray size, or language.
The reset key is a single use key and once used cannot be used again. All EPSON printers have inbuilt counters that count up the number of pages a printer produces, the number of head cleans executed and various other attributes. Once a critical level is reached the printer will enter its service mode.
Reinstall the printer driver. The machine is offline. Right-click the printer icon to open “Printer folder”, and then select [See print jobs]. In the dialog, select the [Printer] menu and then clear the check of [Use Printer Offline].
Irving, Texas: OKI Data Americas, a world-class printing technology leader, announced today that effective March 31, 2021, OKI Data Americas, Inc. will no longer distribute printer hardware under the OKI brand to the North, Central and South American markets.