Unknown Printer

How to Identify and Fix Common Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced technical support :

Check that the same IP address is set for the machine and the machine`s port setting on the computer. Check that the IP address is not duplicated by another device. Check that the correct IP address, subnet mask, and gateway address are set. If using OKI LPR Utility, check the IP address setting with OKI LPR Utility.
Check the installed toner cartridge

After an error occurs after the toner cartridge is replaced, it is possible that the toner cartridge is not compatible with this machine.

This error indicates that the position of the image drum cannot be detected. Follow the procedure below to re-insert the image drum to the device and then turn the power on again.
This error typically occurs when one of the LED head cables becomes disconnected from the LED head located in the top cover of the machine while the printer is powered on. This will short out the PUCU board and ultimately the PUCU board will need to be replaced to resolve the error.
1: Check Printer Power, Cables, and Paper

Check that the correct paper is properly loaded into the printer and is not jammed. Replacing damaged cables, plugging in loose or disconnected cables, and fixing paper jams as necessary may resolve the issue.

Remove the jammed paper from the output exit. Pull the front cover open lever (blue) to open the front cover. Pull the L2 lever and lift the output tray until it reaches the stop position.
A paper jam has occurred around the front cover. When the error code 401 is displayed, paper may have automatically ejected. In this case, open and close the front cover to clear the error.
If your printer is giving you an error of either 160, 161, 162 or 163 you`re experiencing a fault with a cartridge sensor. The number of the error corresponds to the cartridge experiencing the problem: 160 – Yellow Oki Cartridge. 161 – Magenta Oki Cartridge.
Pull the front cover open lever (blue) to open the front cover. Pull out the jammed paper gently. Close the front cover firmly with both hands.
The error code 004-311 indicates an issue with the optional duplex module. Switch the printer off, reseat the duplexer then switch the printer back on.
Resolution: In the event of a 131,132, or 133 error, reseating the LED Head Ribbon cable typically resolves this issue. You want to reseat the cable ONLY when the unit is POWERED DOWN.
If your printer`s status displays “Printer in error state,” there may be a problem with the printer itself. Make sure the printer is turned on and connected to your PC by Wi-Fi or cable. Check it for low paper or ink, and be sure the cover isn`t open and the paper isn`t jammed. SUBSCRIBE RSS FEEDS.
When the printer is in sleep mode, press the [Power Save/Wake Up] button on the operator panel and confirm that “Ready To Print” displays. If “Ready To Print” is displayed, the following restrictions do not apply.
Still not working? Your thermal printer probably needs a good cleaning. We recommend using Thermal Printer Cleaning Cards with every paper roll change to remove residue and other contaminants from thermal print heads, paper guides and paper paths, helping to prevent paper jams and misprints.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Fix for network menu OKI C5XXXX series
ANSWER : And it’s still hard to find…..

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Unknown Printer

Firmware(EEPROM) Oki C9650n.
ANSWER : Try the stuff I’ve find searching my OKI C511dn net card (still searching)

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Unknown Printer

Which NIC and NIC F/W download and where find it OKI C511dn
ANSWER : Sorry, the right address: https://mega.nz/#F!oEkA3JKZ!YiWuhQTBl5ym-ilNRPYTaw

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Unknown Printer

how to fix it
ANSWER : Usually, that is an error 46. Try the solutions on this thread. Hopefully it will go away.

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Unknown Printer

what does it take to fix this printer?
ANSWER : If you push the Go and Cancel buttons at the same time it will give you the secondary error lights. That tells you what component has failed. Probably the fuser.

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Unknown Printer

Fix My Printer
ANSWER : There is a photoconductive coating on the drum. If it wears, it won’t hold as much charge and could be responsible for the lighter print.

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Unknown Printer

How to fix error code B200
ANSWER : There’s lots of forum posts dealing with the B200 error. http://www.fixyourownprinter.com/posts?utf8=%E2%9C%93&q=b200

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Unknown Printer

I just bought an officejet 3830 2 weeks ago. Now it won't print at all! Says inkjet jam. It's not! I've done all the fixes as per hp's website now what?
ANSWER : Take it back and exchange it under warranty.

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Unknown Printer