Unknown Printer

How to Identify and Fix Common Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced technical support :

To fix toner streaks, first, print several blank pages to see if it fixes the print quality. Next, try cleaning the internal components of the printer such as the laser scanner/mirrors. If this doesn`t work, re-install the toner cartridge.
If the problem is isolated to one color, set the printer to Disable Cartridge Check and swap cartridges. If the problem disappears, the old cartridge was obviously bad. If the problem persists, something associated with the cartridge is to blame: its high voltage contact, high voltage circuit, or laser scanner.
This error indicates that a sensor error has occurred in the image drum. If the error is not resolved after the toner cartridge and the image drum are reset according to the guidance on the device`s Operator panel, this may be because the belt unit is not properly installed so that the image drum moves upward.
Locate the waste toner container sensor near the bottom of the Waste Toner Container. Clean the transparent plastic square. Clean the black sensors inside the printer, where the waste toner container sensor is located during normal operation. Power on the printer without the Waste Toner Container installed.
Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. The ink cartridges may be old or low on ink, and you may need to replace them. Your printed colors can never exactly match your on-screen colors.
The most common cause of poor print quality and missing colors is debris build-up on the print head. Run your printer`s print head cleaning utility (instructions typically found in your user manual).
Turn the printer on while holding down the FORM FEED button. This test prints the character set in a rolling pattern using the default type style. Press the SELECT button or turn off the printer to stop the test. Oki Data has taken care to insure that the information is complete, accurate and up-to-date.
Restoring the factory-set defaults returns most of the settings to the factory defaults. It will not reset the page count, tray size, or language.
Error: 544, 545, 546, 547. A color toner cartridge indicated on the screen is not installed. Make sure that the lever on the toner cartridge is fully turned and the protective tape is removed.
Remove the jammed paper from the output exit. Pull the front cover open lever (blue) to open the front cover. Pull the L2 lever and lift the output tray until it reaches the stop position.
Image by Brusspup. Press the tiny reset button located beside the chip and hold for 10 seconds. Depending on the brand and model of the cartridge, you may not need to hold the button for 10 seconds, but it won`t harm the cartridge so do it anyway just to be safe.
Inspect the inside of the printer for the connection point. With a lint-free/dry cloth lightly wipe the contacts on both cartridges and printer to remove any dirt, or residue being careful not to cause any damage. Replace the cartridges in the printer. Power the printer back on.
Print color mismatch refers to a shift in the positions of colors that may occur when printing one image with multiple toner cartridges, causing printouts to appear blurry.
Right-click the printer icon on the taskbar, then select Nozzle Check.
Check the name of this machine, and click [Update firmware]. On the [Administrator password authentication] screen, input the admin password of this machine, and click [OK]. The latest firmware is downloaded from the website, and the printer firmware is updated. Do not turn off the printer while updating the firmware.
Reset. Resetting the printer stops printing and clears the current print job received from the active interface. You may want to reset the printer when there is a problem with the print job itself and the printer cannot print successfully.
Select Start , then select Settings > Devices > Printers & scanners . Under Printers & scanners, find the printer, select it, and then select Remove device. After removing your printer, add it back by selecting Add a printer or scanner.
This error indicates that an incompatible toner cartridge or image drum is installed to the device. An error occurs when a toner cartridge or image drum with abnormal information manufactured by a third party is installed. Install a genuine toner cartridge/image drum that is appropriate for the device.
The Oki error codes 140, 141 and 142 all relate to the performance of your printers drum. The drum is crucial to the performance of your Oki printer, so you`ll need to resolve the problem before you`re allowed to print again.
Error: 410, 411, 412, 413. The indicated cartridge ran out of toner. Opening and closing the output tray can resume printing for a while, but it may damage the image drum. Replace the toner cartridge with a new one as soon as possible.
If the message “[Colour] Toner cartridge not properly installed.” (Error: 544, 545, 546, 547) is displayed, confirm the following items. This error indicates that the toner cartridge of the indicated colour is not properly installed.
A paper jam has occurred around the front cover. When the error code 401 is displayed, paper may have automatically ejected. In this case, open and close the front cover to clear the error.
This error has the following causes and solutions: You don`t have a printer installed from the Windows Control Panel. Open the Control Panel, double-click the Printers icon, and click Add Printer to install a printer. Your printer isn`t online.
Error 002: your satellite signal is temporarily unavailable.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

My 2550n Color LaserJet does not want to print in color
ANSWER : That model had issues with the carousel solenoid sticking. That might explain why it works after you let it sit for 10 minutes. The solenoid gets hotter with use which causes the deteriorated foam on it to become sticky and hold down the release plate instead of letting it go. This allows the carousel to spin when it is supposed to stop for each color. The solenoid is located on the right side of the printer. If you open the lid, it is just behind the opening at the top right. You need to remove the top of the printer and scrape off the goo on top of the solenoid body. I put a piece of thin sticky backed felt to replace it. Other people use electrical tape.

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HP Color Laserjet 3800 problem when printing color
ANSWER : Do a cold reset

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Color alignment is wrong
ANSWER : After a bit more testing it seems that the color registration for yellow works fine. It’s well adjusted and no error is thrown when cyan and magenta are removed (after enabling the color registration errors and disabling the errors for missing toner and drums). Magenta does not produce an error but is not well aligned and cyan produces registration error 4 (coarse alignment of cyan) and registration sensor error 4 (fine alignment of cyan). Black is pretty much empty now, but the error had already occurred when the prints were still fine. Does anybody have some insights on what might cause this?

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HP 4700 Color alignment
ANSWER : Thanks much, this method worked for me.

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Oki C5300 problem : network menu disappeared.
ANSWER : You need MuWin and your NIC firmware to upload to the host, but both things are keep under cover by OKI… Find attached old (and probably useless for you) files; check and say.. (https://mega.nz/#F!oEkA3JKZ)By the way, you should specify what firmware do you need ┬┐isn’t it? I don’t know yet what firmware uses my c511dn nor what NIC host it mounts… :~(

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HP Color Laserjet 500 series M551n Error 98.00.0C
ANSWER : I just ran into one of these on a 4 year old m551. Failed to complete startup at the end of disk check. Followed the above link for troubleshooting.

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Magenta toner smeared all over printouts
ANSWER : Forgot to add, I have a spare Fuser kit I can install but I’m guessing that won’t fix problems with magenta toner spilled all through the guts of the machine. Is it worth installing?

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color is not printing true
ANSWER : I changed all toners and drum and it is still doing it.

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Unknown Printer