How to Identify and Fix Common Problems ?
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If dots or streaks of a specific color appear at intervals of about 75 mm, the green tube of the image drum is scratched or dirty. Please replace the image drum. If dots or streaks of various colors appear at intervals of about 94 mm, the fuser unit is scratched or dirty. Replace the fuser unit.
A printer printing lines on the page are normally caused by a blocked, dirty, or damaged print head. Blocked ink cartridge nozzles, or not removing protective seals correctly when you installed a new ink cartridge can also cause missing lines of print.
Laser Toner or Drum Cartridge
The drum either forms part of the toner cartridge or installs as a separate consumable. In either case, scratches on its photosensitive surface can cause stripes or lines in output. Most cartridges include a spring-loaded shutter that opens when you insert the consumable into the printer.
A cartridge may be running out of ink even if the graphic shows ink remaining (see the note at the start of this section). Lines or streaks always appear in printouts when the cartridges begin to run out of ink. Replace print cartridges that are out of ink or low on ink.
If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint: Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. Make sure the paper type setting matches the type of paper you loaded.
There are four primary causes for horizontal banding on prints from inkjet printers, (1) nozzle clogs, (2) mis-aligned print heads, (3) low quality print settings (4) incorrect paper thickness settings. Below we will describe each of these causes for horizontal banding as well as ways to try and fix them.
The band-shaped “stripes” are called “horizontal bands” or “banding.” Horizontal bands are caused by the subtle changes in the movement distance that occur when feeding the media depending on the media`s thickness. We recommend making corrections to match the media you are using.
Double printing can occur for several possible reasons including an improperly seated ink tank, a misaligned print head, and a dirty encoder stip. Select one of the links below to get detailed instructions to address the issue. Check that all ink tanks are seated properly. Refer to Replace an ink tank.
You`ll know the drum is dirty if you notice that the print quality has become blurry and features blank spots or oddly-colored spots despite having full toner cartridges. Horizontal lines across the printout when the paper passes over a dirty area are another sign that it`s time for some maintenance.
A printing defect characterized by elongated blotches of ink in non-image areas, commonly caused by mechanical problems with the press, such as damaged rollers (in lithography), or by improper wiping of a gravure cylinder by the doctor blade (due to dried ink fragments attached to it, or other such problems).
Dots are typically caused by foreign material inside the machine (for example paper dust, glue from labels or envelopes, paper clips, staples) sticking to or damaging the surface of the drum. Toner builds up on or sticks to these areas on the drum and creates black dots on the printed pages.