Unknown Printer

How to Identify and Fix Common Problems ?

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Check Cables and Printer USB Ports

Check all cable connections (including the power cord) on the printer side. If the printer does have power and you`ve properly connected the communication cable, but the printer is still not recognized, try switching to a different USB port on the PC.

You may see a “printer offline” error if your computer can`t communicate with your printer. This can be caused by loose cable connections or an outdated printer driver or operating system. The HP Smart app (below) can automatically diagnose and resolve printer offline issues in Windows operating systems.
If your USB printer is not found by the HP Smart app, make sure Windows is up to date, check for USB connection issues, and then reinstall the app. Note: An HP+ or eligible printer cannot enroll in HP Smart Advance or Instant Ink using a USB connection.
Status unknown means a circumstance where samples were scheduled to be taken by the regional water quality control plant and were not, samples were taken but not yet analyzed by the report due date or where a new discharger has yet to be sampled.
If your printer`s status displays “Printer in error state,” there may be a problem with the printer itself. Make sure the printer is turned on and connected to your PC by Wi-Fi or cable. Check it for low paper or ink, and be sure the cover isn`t open and the paper isn`t jammed.
Open the start menu and select Control Panel > Administrative Tools > and choose the Services icon. Locate the Print Spooler service and right-click. Then select the option to “Stop” the service.
Connect the printer power cord to the printer and turn the printer back on. Disconnect the power cord from your wireless router. Wait 10 seconds before reconnecting it. It may take a few minutes for your internet to come back on.
Restart devices

If your printer connects to a Wi-Fi network, disconnect your computer or mobile device from the network name (SSID), and then reconnect it to the same network name your printer is connected to. If the printer is available and has a ready status, the issue is resolved.

The problem of the printer icon not displaying in devices & Printers is frequently resolved by downloading and installing the most recent printer driver. If your printer drivers are out of sync, they may not function until you download and install the latest update.
Synonyms of unknown (adj. obscure, mysterious) anonymous.
: a place, situation, or thing that is not known about or understood. explorers venturing off into the unknown. : a situation that one is unfamiliar with.
Whenever a paper tray becomes empty or paper is jammed, an e-mail alert is issued to the registered addresses to notify the printer status.
Press the Setup button ( ). Press the Right Arrow button ( ) to select Print Report, and then press OK. Press the Right Arrow button ( ) to select Printer Status Report, and then press OK. The Printer Status Report prints.

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