Officejet G85

Restart the printer and the computer or mobile device to clear possible error conditions. Restore Wi-Fi setup mode. Most printers with a touchscreen display or menu: Open the Wireless or Setup menu, select Network setup or Settings, and then select Restore Network Settings.

To be specific, you should make sure that your printer has sufficient paper, ink or toner and without paper jam. If the printer cartridge`s status is faulty, you should replace it with a new one. After carrying out these operations, check if the HP printer can print properly. If not, try other methods immediately.

The printer is either low in toner, the density is set too low, or the Economode may be turned on. Remove the toner cartridge and shake it. This will redistribute the toner and often will temporarily solve the problem. However, this usually indicates it is time to install a new cartridge.

You may see a “printer offline” error if your computer can`t communicate with your printer. This can be caused by loose cable connections or an outdated printer driver or operating system. The HP Smart app (below) can automatically diagnose and resolve printer offline issues in Windows operating systems.

Check cables or wireless connection

Make sure that the printer`s USB cable is properly connected from the printer to your PC. If your USB isn`t recognized, see Automatically diagnose and fix Windows USB problems. Check the wireless connection (for wireless printers).

Check all cable connections (including the power cord) on the printer side. If the printer does have power and you`ve properly connected the communication cable, but the printer is still not recognized, try switching to a different USB port on the PC.

Common causes include dust and grime, worn rollers, or inappropriately weighted paper. Prevent paper jams by regularly cleaning your printer and replacing parts as needed. Check the weight of paper that your printer is rated for as well. The printed product is faded.

Select Start , then select Settings > Devices > Printers & scanners . Scroll down to Related Settings and select Print server properties. Select the Drivers tab, and see if your printer is listed. If it is, you`re all set.

Restart your printer by turning it off, waiting 10 seconds, and disconnecting the power cord from your printer. Then, turn off your computer. Connect the printer power cord to the printer and turn the printer back on.

Make sure that both ends of the USB cable are correctly inserted into the computer and the printer. Try disconnecting and reconnecting the USB cable at both ends. Disconnect the printer and the computer and reconnect them. Try another USB port if available.