officejet 4215

Restart the printer and the computer or mobile device to clear possible error conditions. Restore Wi-Fi setup mode. Most printers with a touchscreen display or menu: Open the Wireless or Setup menu, select Network setup or Settings, and then select Restore Network Settings.

Check cables or wireless connection

Make sure that the printer`s USB cable is properly connected from the printer to your PC. If your USB isn`t recognized, see Automatically diagnose and fix Windows USB problems. Check the wireless connection (for wireless printers).

Open Control Panel. Right click on the name of your Printer and choose See what`s printing. Then select Open As Administrator. Then select Set As Default Printer on the main menu.

On your client computer, open the Devices and Printers by pressing the windows key and go to Control Panel > Devices and Printers. Right-click the printer you want to manually enable and click Printer Properties. Under Advanced and Driver, note the name of your printer driver.

If your printer`s status displays “Printer in error state,” there may be a problem with the printer itself. Make sure the printer is turned on and connected to your PC by Wi-Fi or cable. Check it for low paper or ink, and be sure the cover isn`t open and the paper isn`t jammed.

In Windows, search for and open Add a printer or scanner . Click Add a printer or scanner, and then wait for Windows to locate available printers. If your printer is found, click it, and then click Add device to complete the driver installation.