My Printer Refuses to Print Due to a Refilled Cartridge

When you fill a cartridge, the ink sometimes doesn`t make it all the way to the bottom of the reservoir. Fix this problem by removing the cartridge and injecting more ink into the sponge through the exit hole. Air bubbles also can get trapped inside the cartridge, blocking ink flow.

Click on the Windows orb and then “Devices and Printers.” Find your printer under the “Printer and Faxes” section and right-click on it to select “Properties.” If the port tab exists, click on the “Port” tab and deselect “Enable Bi-Directional Support.” Click “Apply and then “OK.”

Yes, you can.

tested the performance of Original HP ink cartridges vs. remanufactured (refilled) brands. The results: Original HP ink cartridges far surpassed ink refills in both print quality and reliability.

Press the button on the chip-reset tool for several seconds until the LED light on the device goes off. Then, unlock the reset tool from the cartridge. Use the resetter with other cartridges and install them back into the corresponding slots in your printer. Voila!

Disable the Cartridge Policy feature

In the Device Management pane, select the printers (or printer group) to configure. In the bottom navigation pane, select Config, and then select Supplies. In the Cartridge Policy section, select Off. Click Apply.

This error occurs due to the chip on your cartridge still reporting a low or empty ink level from its previous use. The chip itself cannot be reset, so when the cartridge is refilled and then installed into a new machine it will still register as empty.

Verify the ink cartridge(s) is inserted properly. Some cartridges snap in place, and if they are not inserted fully, the printer won`t print anything. If a lever is moved from its original position to allow for installation of ink cartridges, ensure it is returned to its original position.

To print in single-cartridge mode, remove one of the ink cartridges, and then continue to print as usual. The printer control panel or computer screen might display a message to install the missing cartridge. To clear the message and continue with the print job, click or press OK.

Take-home Message

To summarize, all (or almost all) HP`s cartridges are refillable. Not all the chips can be reset or overridden, but HP will always leave a refill solution for you.

There are chips inside the original cartridges to record how many pages were printed and they cannot be reset. As a result the printer reads the chips and tells you that the cartridges are empty, even though they are not. This is why you are getting the “ink low” message even though the ink tank is at full capacity.

The “Incompatible Cartridge” message may signal you that the cartridge was placed in the wrong slot. In case you get such an error, make sure the cartridge model numbers match your printer model and your country/region. After that, check if they are installed correctly in the corresponding slots.

There are chips inside the original cartridges to record how many pages were printed and they cannot be reset. As a result the printer reads the chips and tells you that the cartridges are empty, even though they are not. This is why you are getting the “ink low” message even though the ink tank is at full capacity.

If the cartridge is in the wrong position the tube will fill with the wrong color. To resolve this issue you will need to clean the print head. It may require 10 to 15 cleanings to clean the ink tubes and print head. During the cleaning process, the ink in the cartridge(s) will be consumed.