How to Identify and Fix Common Problems ?
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Check the fax connection
Check for phone line connection issues that might cause fax receiving to fail. Confirm the fax cords are in the correct ports: The phone line should be connected to the 1-LINE port and the answering machine, if used, should be connected to the 2-EXT port on the back of the printer.
Your fax machine could not establish a connection with your telephone line or modem. Your fax machine fails to connect with your receiver`s phone line. There is a problem with your fax machine`s automatic document feeder or wire cables. There is an issue related to your fax machine ink or toner cartridges.
When you get this error, simply retry sending your fax when you know the other end will answer or have their fax machine on auto answer. The Failed (Communication error) could occur for different reasons: The call was disconnected before the fax could be sent. Normally, this error occurs when the far side hangs up.
To test a fax machine simply fax to somebody else with a fax machine – and have them send a reply fax back to you. When sending the fax, turn on the confirmation page feature – a successful confirmation page shows that the fax machine on the other end has successfully received the message.
If the memory is full, try sending a monochrome fax using the Direct Send feature or sending your faxes in smaller batches. If the product cannot print a received fax due to a product error, such as a paper jam, the memory full error may appear. Clear any product errors, then ask the sender to resend the fax.
Volatile memory requires power to store the information. Deleting volatile memory is easy: Simply shut down or unplug your printer for a minute or so. Most printers also have non-volatile memory (a hard drive) that is stored until you physically delete it.
Fax documents securely over the internet with Mobile Fax from the HP Smart app. A traditional fax machine or phone line is not required.
This mode allows you to quickly recall the target function when using a fax.
FAX Mode: This mode sets the printer to receive faxes automatically. TEL/FAX Mode: When the printer receives an incoming fax, the external telephone rings for the time specified by Auto Ans, then the printer automatically receives the fax. If the incoming data is not a fax, the printer beeps.
Make sure your fax-capable printer is connected to a telephone land line or digital telephone service, and can send and receive faxes.
If your printer already comes with the faxing capability, you just need to put the document you wish to fax to the specified place, enter the recipient`s fax number and send fax from printer. However, with internet-enabled printers, you can use the email feature and send fax from printer online.