Unknown Printer

How to Identify and Fix Common Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced technical support :

Check Cables and Printer USB Ports

Check all cable connections (including the power cord) on the printer side. If the printer does have power and you`ve properly connected the communication cable, but the printer is still not recognized, try switching to a different USB port on the PC.

The common reasons for this issue are various, for instance, the paper input tray is overloaded, dust or moisture can affect the paper feed or paper pick rollers, the printer driver is old, etc. Thus, the printer cannot detect the paper that has been inserted into the tray.
If you are using a USB connection, make sure that the cable is properly connected. If your printer is connected via wireless network, verify that the wireless connection is working. If all seems fine, restart the printer and try again. If the Konica printer is offline, the error can be caused by faulty printer drivers.
Open the start menu and select Control Panel > Administrative Tools > and choose the Services icon. Locate the Print Spooler service and right-click. Then select the option to “Stop” the service.
Ghost prints happen when the drum or fuser unit within your printer become faulty. Because a fault with this element won`t heat the particles of the toner to a high enough temperature, the marks being made on the paper are much lighter in colour and appear more faded than typical documents.
The paper-width guide is pressed against the paper stack too tightly. The paper tray is not completely inserted into the product. The paper settings in the print driver do not match the paper loaded in the paper tray. The rubber paper-feed rollers are dusty.
The message “No Paper” will appear on the LCD display if the Brother machine does not detect paper in the paper tray(Tray#1 or Tray#2) or MP(Multi-purpose) Tray. Resetting the Brother machine may resolve this issue.
If your printer`s status displays “Printer in error state,” there may be a problem with the printer itself. Make sure the printer is turned on and connected to your PC by Wi-Fi or cable. Check it for low paper or ink, and be sure the cover isn`t open and the paper isn`t jammed.
The bypass tray, also known as the multi-purpose tray or general-purpose tray, is a tray on your copier that can be used to print jobs on media that cannot be run from the main trays of your device. Use it for OHP transparencies, adhesive labels, translucent paper, and paper that cannot be loaded in the paper trays.
In Settings, go to Network & Internet, find Network and Sharing Center, go to Change advanced sharing settings and uncheck Turn on automatic setup of network connected devices. Alternatively, if you have Network Discovery disabled the same result happens. This applies to all user profiles on the workstation.
In short, ghosting means that you can see what you have painted as a shadow on the other side of the sheet. This does not mean that the ink bleeds. Ghosting is hard to avoid as long as you use a thin paper – the thinner the paper, the more the colour will show through as a shadow.
Ghost printers are printers that continue to appear in Windows although they have not been used or installed on your system in a long time, which may have been years.
Reset. Resetting the printer stops printing and clears the current print job received from the active interface. You may want to reset the printer when there is a problem with the print job itself and the printer cannot print successfully.
Restoring the factory-set defaults returns most of the settings to the factory defaults. It will not reset the page count, tray size, or language.
Open the printer`s web page and Sign in as Administrator. On the General tab select Reset Factory Settings in the menu.
In the administrator mode, select [Security] – [Administrator Password Setting], and enter a new administrator password (using up to 64 characters, excluding “). The administrator password is set to [1234567812345678] by factory default. Try this password if the administrator password has not been changed.
Select the Start button, then select Settings > Devices > Printers & scanners. Under Add printers & scanners, select Add a printer or scanner. Choose the printer you want, and then select Add Device. If you don`t see the printer you want, select The printer that I want isn`t listed.
To view detailed information for troubleshooting purposes, you can configure settings so that the error code is displayed simultaneously. In the administrator mode, select [Maintenance] – [Network Error Code Display Setting], and set [Error Code Display] to [ON] (Default: [OFF]).
Make sure that both ends of the USB cable are correctly inserted into the computer and the printer. Try disconnecting and reconnecting the USB cable at both ends. Disconnect the printer and the computer and reconnect them. Try another USB port if available.
Automatic Bypass Valves are an essential item to maintain efficiency and prolong the life of your boiler. Particularly useful on central heating systems with TRVs they ensure a constant minimum flow of water through a boiler and reduce the chance of over-heating.
Select the Start button, then select Settings > Devices > Printers & scanners. Under Add printers & scanners, select Add a printer or scanner. Choose the printer you want, and then select Add Device. If you don`t see the printer you want, select The printer that I want isn`t listed.
Make sure that both ends of the USB cable are correctly inserted into the computer and the printer. Try disconnecting and reconnecting the USB cable at both ends. Disconnect the printer and the computer and reconnect them. Try another USB port if available.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Blank page with strips
ANSWER : That would be a bad wiper blade in the drum unit. Either the black or color drums. Whatever color or black the stripes are.

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Minolta Pageworks L printer
ANSWER : I’m not familiar with that model. I do have to say that 8 years in storage will have detrimental results. I have never seen any printer request a transfer roller change. They do come as part of maintenance kits in HP series printers. Transfer rollers really don’t wear out. Worst that happens is they get toner on them. Their function is to charge the back of the paper and pull the toner down on it. That being said, you probably will have a host of other issues. Any drum wiper blade will have deteriorated necessitating replacement of the drums. The fuser assy. will probably have suffered damage to the pressure roller from sitting in the same position without rotation for 8 years. Depending on storage conditions, the toners might have suffered as well. In my opinion, it will cost you more to fix it than replace it. Test print procedure is Chapter 3, item 5 in the user manual http://printer.konicaminolta.net/drivers/manuals/pageworks/cpw.pdf

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HP Color Laserjet blank pages – only jetdirect page
ANSWER : What about the engine test? To do that, drop down the front tray. Feel around on the left side at the top and you’ll feel a little plastic dongle. If you lift up on that it will initiate an engine test page. That will be a page containing lines of each color.

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Color LaserJet 2500 new drum doesn't work.
ANSWER : The drums have a chip on them and it should have reset when you installed it. If not, then read this thread.

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Product not working suddenly
ANSWER : Since there aren’t any parts available and this looks pretty much fatal, it would be time to buy a new printer.

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Black Marks on top/bottom of page
ANSWER : Heres the example again

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Error code sc27-04
ANSWER : Sorry the code is sc27-04

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Toner cartridge full, printer displays: "empty needs replacing"
ANSWER : I once went to a customer who had a similar issue. They had installed new cartridges and judging from the box, they looked OEM. Strange thing was they felt empty when lifted and they were missing the chip on the outside that tells the printer it is installed and keeps track of how many copies were printed with that cartridge. The printer has no other way of knowing if the cartridge is full or empty.

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