How to Identify and Fix Common Problems ?
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If you are using a USB connection, make sure that the cable is properly connected. If your printer is connected via wireless network, verify that the wireless connection is working. If all seems fine, restart the printer and try again. If the Konica printer is offline, the error can be caused by faulty printer drivers.
To check the printer name, select [Administrator Setting] – [Network Setting] – [NIC Setting] – [Bonjour Setting] of this machine. In the default setting, the contents enclosed in parentheses ( ) suffixed in [Bonjour Name] correspond to the low-order three bytes of the MAC address.
If your printer`s status displays “Printer in error state,” there may be a problem with the printer itself. Make sure the printer is turned on and connected to your PC by Wi-Fi or cable. Check it for low paper or ink, and be sure the cover isn`t open and the paper isn`t jammed.
1: Check Printer Power, Cables, and Paper
Check that the correct paper is properly loaded into the printer and is not jammed. Replacing damaged cables, plugging in loose or disconnected cables, and fixing paper jams as necessary may resolve the issue.
Update Printer Drivers
Right-click on the Start button and click on Device Manager. 2. On Device Manager screen, expand Printers entry > right-click on your Printer and click on Update Driver option. Restart your computer and see if the Printer Icon is now visible.
Restoring the factory-set defaults returns most of the settings to the factory defaults. It will not reset the page count, tray size, or language.
To view detailed information for troubleshooting purposes, you can configure settings so that the error code is displayed simultaneously. In the administrator mode, select [Maintenance] – [Network Error Code Display Setting], and set [Error Code Display] to [ON] (Default: [OFF]).
1. Paper Jams. Paper jams are a common problem for printers, resulting in time-consuming and frustrating delays. It can occur when loose sheets of paper get stuck in the rollers or feeding mechanism of the printer.
Some of the most common printer problems that most of us have experienced include paper jamming, slow printing, uneven printing, and wrong colour output. If you use your printer frequently, we know how annoying it can be to have persisting problems with the printer.
If your PC or the LCD screen on your printer is telling you that your ink cartridges are full but no ink is passing through to the paper, then it`s most likely that you are dealing with a clogged printhead. Blurry documents and images that appear faded are also signs that it`s time to remove the excess ink.
There are numerous possible causes for a printer that`s randomly producing blanks. The most common ones are empty ink cartridges, improper cartridge installation, and congested nozzles. Driver and software issues can sometimes cause this problem as well.
Do a hard reset on your printer. To do this you just need to turn off your printer, unplug for a few minutes and then plug the printer again. If that still doesn`t work, try turning the printer and your computer off, and then start it back up again. Try uninstalling and then reinstalling your printer driver.