Unknown Printer

How to Identify and Fix Common Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced technical support :

Very often a 13.1 Paper Jam Message will appear, instructing the user to check Tray 2 or to check under the toner cartridge. Upon thoroughly checking the printer there is no paper jam to be found anywhere.
Hope you are well, usually that error message stands for paper jam inside the printer, please check the rear door, remove the tray 2 and check for paper stuck.
A 13. FF. FF error is related to jams in the paper path. These errors indicate that the product powered up with a jam.
Sometimes a paper jam error persists even though there is no jammed paper (false paper jam). Reset the printer, which might clear a false paper jam error, and then try to print again. With the printer turned on, disconnect the power cord from the printer. Unplug the power cord from the power source.
Resolving error code 13 alerts is quite simple. The user will need to carefully scan through all field inputs and verify that the characters or symbols they put in are appropriate for each field. It`s also important to make sure there aren`t any negatives or incorrect symbols.
Error 13 typically means there is a network connection issue to the target machines.
This jam occurs when residual paper is detected at the Tray 2 feed sensor (SR11). Open Tray 2, remove any jammed paper, and then close the tray. Open and close the upper right door to allow the printer to attempt to clear the jam.
A 13. B2. FF paper jam error appears on the control panel when paper is jammed in the top of the printer. Check the printer for jammed paper and clear the jam, if needed.
The 13. A4. D4 indicates that there is a “paper delay” jam in Tray 4. Which means that paper did not reach SR8 (sensor 8) in the allotted time necessary after the start of paper pickup from Tray 4.
When a 31.13. 13 error appears on the control panel, it indicates that there is a jam in the document feeder because the feeder cover is open. Open then close the document feeder cover. If issue remains, open the document feeder cover.
Common causes of paper jams include: Damaged rollers. Inserting paper that is incompatible with the printer. Loading the paper incorrectly.
ERROR 13 – Paper Jam.
ERROR 13 – Paper Jam.
ERROR 13 – Paper Jam.
Once the printer believes the cartridge has run out of ink you will be presented with either the E13 message or the E16 message that indicates that you need to change the ink cartridge. If this message is being displayed on your printers screen then your printer will stop printing and scanning.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

My printer feeds through one piece of paper all the way and then a half piece of paper and stops. I pull out the paper to stop the paper jam and then it prints but sounds rough. After printing, it doesn't feed the paper all the way through.
ANSWER : And the first 2 sheets, the full and half sheet that go through first, are blank.

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Paper Jam error but no paper jam
ANSWER : Obviously you didn’t get all the paper cleared out. There is a small scrap in the paper path causing the jam when the paper hits it. You can try clearing it out by inserting something stiff like a piece of file folder from the back of the printer into the paper path and pushing the offending piece out that way.

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hp 8600 pro when power on, paper jam message appear but there is no paper jam in the tray
ANSWER : Hp 8180 Photosmart All In One code keeps says paper jam and carriage jam when neither are jammed. I followed all the recommended things to do. I live in Raleigh NC any place to take this or any suggestion.

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Canon mx410 Paper jam message, but no paper jam?!
ANSWER : I have exactly the same problem, no answers 😳

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Paper Jam and carriage jam code when nothing is jammed
ANSWER : Did you try cleaning the encoder strip that runs through the cartridge assy.? Use Window Cleaner on a paper towel. Also, check inside on the right. I’ve seen a lot of times where there is a folded up scrap of paper that stops the carriage from going all the way to the right.

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HP Laser Printer error 13 – paper jam
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Keep getting a paper jam message. There is no jam.
ANSWER : You can quit wondering. Parts are unavailable. I’ve seen posts where people have 3D printed the parts or machined them out of metal.

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message error: ADF paper jam
ANSWER : There is a thin plastic arm that the paper pushes on. It is spring loaded. If it doesn’t return and unblock the sensor after the paper passes it, you get the paper jam warning. I’m guessing that is the spring you are referring to.

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