HP DesignJet 10
How to Identify and Fix Common Problems ?
Our sources include academic articles, blog posts, and personal essays from experienced technical support :
Paper is improperly loaded
If you have loaded the paper too far into the printer, the printer cannot feed the paper correctly. Turn the printer off and gently remove the paper. Then turn the printer on and reload the paper correctly.
According to this support document: the LaserJet 4L is supported on Windows 10 via a Windows Update driver. You may have to use the Windows Update button on the Add Printer dialogue to invoke downloading of the relevant driver.
During a print job, the printer stops feeding pages, an E4 error displays and the Resume light blinks. This indicates that paper might be jammed inside the printer. Note: Paper jams can be real or false. The printer might report a paper jam even when there is no jammed paper.
Dust, paper fiber, and other debris might accumulate on the pick rollers and cause paper feed issues. To help prevent paper feed issues, clean the rollers inside the printer and in the duplexer (if equipped). If the other steps in this document fail to resolve the issue, then reset the printer.
There are a few things that could be the cause of this problem, including: Empty ink or toner cartridges that need replacing. Ink or toner cartridges that have become dislodged from their proper place. The wrong paper size loaded in the input tray.
One or more clogged nozzles preventing ink from getting to the page is the most common cause of a printer skipping lines. Through normal use, small amounts of ink can collect and dry in the printhead blocking the nozzles.
If the paper feed rollers are dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed rollers. Cleaning will wear out the paper feed rollers, so perform this only when necessary. Make sure that the power is turned on and remove any paper from the rear tray.
In Windows, search for and open Add a printer or scanner . Click Add a printer or scanner, and then wait for Windows to locate available printers. If your printer is found, click it, and then click Add device to complete the driver installation.
To use your HP printer in Windows 10 with S Mode, install the HP Smart app (in English) from the Microsoft store. Once the app is installed and connected to your printer, you can print, scan and access features from HP Smart.
The printer stops feeding pages, the control panel displays an alternating E and 4, and the Error icon , Paper Error icon , and Resume light blink. This indicates that paper might be jammed inside the printer. Paper jams can be real or false. The printer might report a paper jam even when there is no jammed paper.
Technically, the E4 error is not an error at all. It actually tells you, your unit is going into defrost mode. That does, however, mean that something has caused your unit to get too cold. A broken temperature sensor can also cause your AC to enter defrost mode.
Select > Paper Setting > paper source > Print Adjustments > Paper Feed Adjust.
The streaks or lines might be caused due to low ink levels in one or both ink cartridges. Check the ink levels using the HP Toolbox to determine if the ink cartridges are low on ink and need to be replaced. note: Ink level warnings and indicators provide estimates for planning purposes only.
A printer printing lines on the page are normally caused by a blocked, dirty, or damaged print head. Blocked ink cartridge nozzles, or not removing protective seals correctly when you installed a new ink cartridge can also cause missing lines of print.
Sometimes power cycling your printer can resolve the issue. Turn off your printer and unplug it, wait 30 seconds, plug your printer back in, and then turn the printer back on.
There are numerous possible causes for a printer that`s randomly producing blanks. The most common ones are empty ink cartridges, improper cartridge installation, and congested nozzles. Driver and software issues can sometimes cause this problem as well.
Wipe clean the cartridge carriage where the cartridge connects to remove any dried ink (make sure the printer is off and unplugged). If the printhead is built into the printer, clean where the ink comes out with a damp cloth. Re-install cartridges and run a print head cleaning process.
Make sure that your page settings are set to print all pages and to print every page. Settings that cause some pages not to print are `manual duplexing`, `print every other page`, `print odd pages`, `print on both sides`, or similar settings.
Use isopropyl alcohol or ethanol according to the manufacturer`s safety guidelines, as applicable. Wipe the roller with a lint-free cloth dipped in isopropyl alcohol or ethanol. After cleaning the roller, make sure that no lint or other material remains on the roller.
When it isn`t working properly, the quality of your prints can suffer. Signs of a bad transfer roller include streaking, squealing, jamming and odors emanating from the printer. Troubleshoot your transfer rollers to restore your prints to their normal high quality.
The feed roller in combination with the feed plate pushes the sliver against the opening roller. The opening roller rotates much faster than the feed roller. This means the fibres in the sliver are hooked by the saw tooth or pins and separated under a high draft ratio into individual fibres by the opening roller.
Instead of adding the printer to the existing network, you may attempt to print via Wi-Fi Direct. In case this does not work as well and you refuse to use HP Smart, it`s on you to bring the right drivers and install them manually.
Will My Printer Work With Windows 11 ? Yes, your printer should work with no issues at all. According to Microsoft, Windows 11 is based on the solid foundations of Windows 10 software, so your current printer(s) should all work as normal.
If your printer is compatible with Windows 10, download and run the Print and Scan Doctor to detect and fix isses. If problems persist, reinstall the latest HP printing software. Download and Install the latest HP printer software and driver.
Relevant Questions and Answers :
the most relevant questions and answers related to your specific issue
Tray 2 solenoid part found under printer; Paper feed issue
ANSWER : What you are describing sound like the solenoid plate and return spring. If you look at the plate itself, you’ll see a lip curling up on one end and there are 2 slots on the sides at the other end. The lip is what stops the roller from turning until the solenoid pulls the plate down. The slots go on the 2 poles sticking up on the solenoid with the lip pointed up. Then you hook the spring on the 2 metal tabs one on the solenoid body and the other between the 2 slots at the back of the plate.
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HP DesignJet 10
feed issue
ANSWER : Haven’t seen this issue on that model. Solenoids never go bad. Every solenoid HP has ever used has this sponge to dampen the clicking noise. The sponge will disintegrate from heat and use and then become sticky. This causes the pickup roller release plate to stick and allow the roller to rotate continuously. All you have to do is scrape off the goo and replace with thin sticky backed felt. I’ve fixed thousands of them this way.
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HP DesignJet 10
paper feed issue
ANSWER : Stuck paper pickup solenoid. It is mounted on the side of the printer and is supposed to engage and allow the roller to turn one revolution. You need to take the cover off, remove the solenoid. Take the spring loaded plate off and scrape off all the goo that it is stuck too. Then you should replace it with some thin sticky backed felt available at the local hardware store.
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HP DesignJet 10
My printer feeds through one piece of paper all the way and then a half piece of paper and stops. I pull out the paper to stop the paper jam and then it prints but sounds rough. After printing, it doesn't feed the paper all the way through.
ANSWER : And the first 2 sheets, the full and half sheet that go through first, are blank.
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HP DesignJet 10
sheets feeding or printing slightly crooked
ANSWER : Actually it’s a model 5040, but it appears identical to the photo at right.
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HP DesignJet 10
Brother Hl-2040 paper over feed
ANSWER : Your instructions saved me..I had the board off 3 times before i saw your pix….thanks so much!
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HP DesignJet 10
Multiple paper feed
ANSWER : Most likely the pickup roller solenoid is sticking. The way it works is the solenoid energizes, pulling down a metal plate that releases the pickup roller. There is some foam on the base to quiet the clicking sound. The foam deteriorates and the plate sticks to the gooey residue. This allows the pickup roller to continue to turn instead of stopping after one revolution when the plate springs back up. That results in multiple paper being fed. Solution is to find the solenoid, which is at the end of the pickup roller shaft. Remove the sticky foam and preferably replace it with some thin sticky backed felt. You can find it at a hardware store as it is used on the bottom of chair legs.
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HP DesignJet 10
Print Quality Issue (Streaks and Ghosting)
ANSWER : Streaks are mostly caused by internal drum wiper blades that clean left over toner off the drum to prepare it for a new image. Ghosting is caused by a leftover image on the drum. The 6 inches that you mention would be the circumference of the part that is causing it. Fusers will never cause either problem.
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HP DesignJet 10