Unknown Printer

How to Identify and Fix Common Problems ?

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If your USB printer is not found by the HP Smart app, make sure Windows is up to date, check for USB connection issues, and then reinstall the app. Note: An HP+ or eligible printer cannot enroll in HP Smart Advance or Instant Ink using a USB connection.
An Er/01 error message indicates the input tray is empty. To resolve the error, make sure paper is correctly loaded in the input tray. Lift the dust cover. Slide the paper width and paper length guides to their outermost positions.
In Windows, search for and open Add a printer or scanner . Click Add a printer or scanner, and then wait for Windows to locate available printers. If your printer is found, click it, and then click Add device to complete the driver installation. If your printer is not found, continue with these steps.
If you`re using a wired printer, make sure that the printer cable is properly connected from the printer to your PC. For wireless printers, check the wireless connection. Make sure the printer`s wireless option is turned on and available.
The error 33.02. 01 means there is a used board /disk installed. That means an encrypted board or disk with existing data previously locked to a different printer has replaced the original.
An Er/02 error message indicates the top cover is not closed completely. Close the top cover completely, and then lower the scanner assembly.
Select the Start button, then select Settings > Devices > Printers & scanners. Under Add printers & scanners, select Add a printer or scanner. Choose the printer you want, and then select Add Device.
Plug the cable into your printer and your computer`s USB port. The direct linking should trigger your computer to recognize the printer and start up the software needed to complete the installation. If your computer is still unresponsive, make sure you have enabled automatic device installations.
Instead of adding the printer to the existing network, you may attempt to print via Wi-Fi Direct. In case this does not work as well and you refuse to use HP Smart, it`s on you to bring the right drivers and install them manually.
This message occurs when a board (DC Controller, Formatter or interconnect) or disk (Hard drive (HDD), Solid State Drive (SSD) or Embedded Micro Media Card (EMMC)) with NO data or EXISTING data has been placed in the device. If you continue, the existing data will be permanently lost.
Hope you are well, usually that error message stands for paper jam inside the printer, please check the rear door, remove the tray 2 and check for paper stuck.
Open Settings -> Devices -> Printers and Scanners (or run a quick access URI command: ms-settings:printers ); Select a printer you want to remove and click Remove Device; Confirm the printer removal.
Error E3 indicates `The print cartridge is missing or is not installed correctly.
Make sure that the tray is loaded with the correct paper size and that the sliding paper guides are correctly adjusted to the correct paper size. Print internal pages from all trays to verify that this error only occurs when printing from the PC.
When a 30.03. 30 error appears on the control panel, it indicates that there is an issue with the scanner. Turn off the printer. Turn the printer back on, and verify that the scanner moves.
23 or 30.03. 45 Scanner Errors. The resolution for either error is to, if preferred to send a firmware update, then replace the flatbed scanner assembly. It has been found that it is in most cases the internal lamp that has failed, but is not available through HP as a replaceable part.
To remove printer and driver on Windows 10, open Settings > Printers & scanners, select the printer, and click “Remove device.” Then open Print management > Custom Filters > All Drivers, right-click the driver, and select “Delete.”
The reset key is a single use key and once used cannot be used again. All EPSON printers have inbuilt counters that count up the number of pages a printer produces, the number of head cleans executed and various other attributes. Once a critical level is reached the printer will enter its service mode.
Click Start . Press and hold the Shift key, click Power, and then select Restart while holding the Shift key. Continue holding the Shift key while the computer restarts.
Click Start, point to Settings, and then click Printers. Right-click your printer icon, and click Printing Preferences. The screen displays the Printing Preferences window, which contains the Layout, Paper/Quality, User Defined Paper and Extension Settings menus. These menus display the printer driver settings.
To connect your phone via the Default Print Service, go into the phone`s settings, search for “printing”, then select it from the results. Next, tap Printing in the list of Connection preferences, select Default Print Service and turn it on. A list of compatible printers on the network should appear.
Simply plug the USB cable from your printer into an available USB port on your PC, and turn the printer on. On the taskbar, select the Search icon, type Printers in the search bar, and then select Printers & scanners from the search results to open the Printers & scanners system setting.
Generally, this error happens if the printer driver isn`t up-to-date or is corrupt, or new Windows updates are needed. Corrupt and incompatible printer drivers, however, are the most common causes of this problem.
Go to Settings > System > Troubleshoot > Other troubleshooters. Locate the Printer troubleshooter, and click on the Run button. Once the wizard completes the process, reconnect the printer and check if the issue is resolved.

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