HP DeskJet Plus

How to Identify and Fix Common Problems ?

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In Windows, search for and open Control Panel. Click Devices and Printers. For each printer icon that represents the name of your HP printer, right-click the icon, and then click Remove Device or Uninstall device.
Restart the printer and the computer or mobile device to clear possible error conditions. Restore Wi-Fi setup mode. Most printers with a touchscreen display or menu: Open the Wireless or Setup menu, select Network setup or Settings, and then select Restore Network Settings.
Change or cancel anytime: Change or cancel your plan at any time online. If you decide to cancel your HP Instant Ink you can go back to using HP original Standard or XL cartridges.
The service is required at setup when you purchase laser printers from HP that come with HP+, but if you buy an inkjet, HP+ supported printer, you`ll have the option not to sign up or use it to set up your printer.
Click the Start, Control Panel, Printers, and Faxes. Right-click the printer driver and select Properties. Click Ports, Add port, Standard TCP/IP port, New port, and click Next the TCP/IP printer port wizard to provide the IP Address of the printer. Click Next and Next again.
Unplug and restart your printer

Sometimes power cycling your printer can resolve the issue. Turn off your printer and unplug it, wait 30 seconds, plug your printer back in, and then turn the printer back on.

In the Devices and Printers window click on Add a printer. Choose “Add a local printer or network printer with manual settings”, then click Next. Select Create a new port and choose Standard TCP/IP Port, then click Next. Under Hostname or IP address: Type in the IP address of the printer you intend to connect to.
There`s no added cost to sign up for HP+. You just need to own a supported HP printer and use genuine HP ink or toner.
Can I use HP Instant Ink without a subscription? No. HP Instant Ink is a subscription service.
If you don`t activate the HP+ benefits, you will not get the 2nd year of warranty or the 6 free months of Instant Ink, however the printer will still function as normal.
HP+ is a free upgrade available with many HP printers. It links your smart printer with smart ink and a smart app into a single cloud-connected system. It lets you print from any device, anywhere, any time, and keeps itself up to date automatically so you can focus on what matters most 1,2.
Changing your IP address is as easy as unplugging your router. The easiest and quickest way to get a new IP address is to see what your IP address is via an IP-checking site, then walk over to your router and unplug it for at least five minutes.
Most printers with a touchscreen display or menu: Open the Wireless Summary or Network Settings menu to find the IP address. Printers without a touchscreen display or menu: Print an Information page or Wireless Network report using the button press combination for your printer. The IP address is on the printout.
That IP address just means you are not connected to your router in order to get a valid IP address. Suggest you reset the printer back to Network Defaults and run the Wireless Setup Wizard from the front panel to connect to your routers SSID with password.
Almost all printers can print out a network configuration page, which will include the printer`s IP address. If your printer has a user interface (UI) display, the configuration page can generally be printed by going to the Settings or Setup page.
Select the Start button, then select Settings > Devices > Printers & scanners. Under Add printers & scanners, select Add a printer or scanner. Choose the printer you want, and then select Add Device.
You will receive a prompt telling you to touch the checkmark on your printer display; if your printer does not have a touch screen, press the Information button on the printer. HP Smart will confirm when the printer is connected to the wireless network.
Check to make sure the printer is turned on and connected to the same Wi-Fi network as your device. To find out if your printer is connected to Wi-Fi, see if your printer`s built-in menu has options for checking its Wi-Fi connection, or check the printer`s manual for instructions about how to add it to a Wi-Fi network.
That means, your printer is not configured with a static IP address, but is assigned an IP address automatically by your wireless router.
You can change or cancel the service at any time by clicking HERE to cancel online or by calling 1-855-785-2777.
Open the HP Smart app, and then click the Account icon or the icon with your initials. Sign in to your account if prompted, and then click Manage HP Account. Under your Account Dashboard, click Solutions, and then click Print Anywhere. Enable or disable Print Anywhere or the Private Pickup feature.
Can I use HP Instant Ink without a subscription? No. HP Instant Ink is a subscription service.
Open the HP Smart app, and then click the Account icon or the icon with your initials. Sign in to your account if prompted, and then click Manage HP Account. Under your Account Dashboard, click Solutions, and then click Print Anywhere. Enable or disable Print Anywhere or the Private Pickup feature.

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