How to Identify and Fix Common Problems ?
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Ways to check if Black Only is enabled
Navigate to Settings > Print > Quality > Print Mode and check whether it is set to “Black and White” then change it to “Color”. Navigate to Settings > Device > Maintenance > Configuration Menu > Print Configuration > Black Only Mode. Make sure this option is unchecked.
Make sure that both your computer and your Lexmark printer are connected to your network. Restart your printer. In some cases, a simple restart can fix the issue. Unplug the printer and check if there is any paper stuck in the machine, and if the toner is installed correctly.
If your printer`s status displays “Printer in error state,” there may be a problem with the printer itself. Make sure the printer is turned on and connected to your PC by Wi-Fi or cable. Check it for low paper or ink, and be sure the cover isn`t open and the paper isn`t jammed.
It is a simple process to activate the unsupported Lexmark cartridge override: Hold down the green button* and the cancel (X) button simultaneously. Upon activating the override, the error message will go away and the printer will do a semi-reboot.
The most common cause of poor print quality and missing colors is debris build-up on the print head. Run your printer`s print head cleaning utility (instructions typically found in your user manual).
Clean the printheads: Sometimes the issue why you are unable to print in color is because our printheads are clogged with ink. Clean the printheads and then print a document to check if color printing works. Some printers also have in-built programs that can clean themselves so remember to check for that.
Just above the circuit board on most printer cartridges, you`ll find a small button. You`ve seen these tiny buttons before on cell phones, phone chargers, etc. This is your reset button, and the only way to get in there is either with a paper clip or the tip of a pen (which will leave a tiny ink smudge on the button).
If the color is still not coming through, let the printer sit for about 10 minutes before running a second cleaning, this allows the ink to soak on the printhead. It might take a couple of cleanings to get a cartridge properly primed, especially if the printer has been sitting for a while.
Place the smart chip against the pins on the reset device. A red light will flash to show you that the chip is engaged. When the light turns green, usually six or seven seconds later, the cartridge chip is reset and ready to use.
Inkjet printers work via subtractive color mixing. As different colors of ink are combined, each ink absorbs (subtracts) its characteristic colors and amounts of light. The light that is then reflected back to our eyes is what we see as different colors.
I know this is a bit off-topic but you could be asking yourself this question after learning that the printer interacts with all cartridges regardless what colors go on a printout. The answer is yes, your printer uses a bit of all colors (black, cyan, magenta, yellow) every time it prints.
Go to “Paper / quality” tab and make sure “Black & White” option is selected. Now click on “Advanced” button – check for “Print in grayscale” option. Make sure it is turned on. Apply and save the settings.
Check the ink levels
Sometimes, the printer may not print black ink because it is low or empty. You can check the ink levels on the printer`s display, or by using the software that came with your printer. If the ink level is low, replace the cartridge or refill it according to the manufacturer`s instructions.
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Some of the most common printer problems that most of us have experienced include paper jamming, slow printing, uneven printing, and wrong colour output. If you use your printer frequently, we know how annoying it can be to have persisting problems with the printer.
1: Check Printer Power, Cables, and Paper
Check that the correct paper is properly loaded into the printer and is not jammed. Replacing damaged cables, plugging in loose or disconnected cables, and fixing paper jams as necessary may resolve the issue.
Select Start , then select Settings > Devices > Printers & scanners . Scroll down to Related Settings and select Print server properties. Select the Drivers tab, and see if your printer is listed. If it is, you`re all set.
The Print Spooler is software built into the Windows operating system that temporarily stores print jobs in the computer`s memory until the printer is ready to print them. In some circumstances you may need to stop and/or restart the service.
Resetting the printer stops printing and clears the current print job received from the active interface. You may want to reset the printer when there is a problem with the print job itself and the printer cannot print successfully.
To change your printer IP address, type its current IP address into the address bar of a web browser. Then go to the Settings or Network page and change your printer`s network to a static/manual IP address. Finally, type in the new IP address.
Common Causes of Lexmark Printer Offline Status
Some of the common causes include: Connectivity issues – If your printer is not connected to the network or the connection is weak, it may show an offline status. Outdated drivers – If your printer drivers are outdated or corrupted, it may cause the printer to go offline.
Reset or Replace a Chip
If this type of chip is in your toner, you will need to replace the chip when refilling your cartridge. Other chips can be reset with a “resetter,” a small plastic tool that physically connects with the cartridge chip and tells the chip to return its count of spent droplets to zero.
Verify the ink cartridge(s) is inserted properly. Some cartridges snap in place, and if they are not inserted fully, the printer won`t print anything. If a lever is moved from its original position to allow for installation of ink cartridges, ensure it is returned to its original position.
First, check your printer settings on the file or picture your trying to print. If your page is setup to print in “grayscale” it will only print in black and white. Change the setting to “default” so it will print in color. If your settings look good from the start, the cartridge may just need to be primed.