How to Identify and Fix Common Problems ?
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Restart your printer. In some cases, a simple restart can fix the issue. Unplug the printer and check if there is any paper stuck in the machine, and if the toner is installed correctly. If all seems fine leave the printer disconnected for half a minute, then reconnect it and resume the print job.
You can find the printer IP address: From the top left corner of the printer home screen. From the TCP/IP section in the Network/Ports menu.
Common Causes of Lexmark Printer Offline Status
Some of the common causes include: Connectivity issues – If your printer is not connected to the network or the connection is weak, it may show an offline status. Outdated drivers – If your printer drivers are outdated or corrupted, it may cause the printer to go offline.
1: Check Printer Power, Cables, and Paper
Check that the correct paper is properly loaded into the printer and is not jammed. Replacing damaged cables, plugging in loose or disconnected cables, and fixing paper jams as necessary may resolve the issue.
Start by checking your hardware
If you`re using a wired printer, make sure that the printer cable is properly connected from the printer to your PC. For wireless printers, check the wireless connection. Make sure the printer`s wireless option is turned on and available.
Simply plug the USB cable from your printer into an available USB port on your PC, and turn the printer on. On the taskbar, select the Search icon, type Printers in the search bar, and then select Printers & scanners from the search results to open the Printers & scanners system setting.
You may see a “printer offline” error if your computer can`t communicate with your printer. This can be caused by loose cable connections or an outdated printer driver or operating system.
There are a few things that could be the cause of this problem, including: Empty ink or toner cartridges that need replacing. Ink or toner cartridges that have become dislodged from their proper place. The wrong paper size loaded in the input tray.
Lexmark paper feed problems
On my X204n Lexmark laser printer, it was doing the same thing you described – basically sounded like it was trying to pick up the paper from the tray and then failing after several seconds. When you’d open the paper tray, the paper looked like it had been partially taken up with some black scuff marks on the paper that lined up with the rollers that take up the paper. I inspected the rollers and although they looked a bit smooth and worn, didn’t seem like they should be a problem. However, this particular model has just a rubber tire almost like a car tire – the rubber can come off the hard plastic wheel on the inner portion. So I popped off the two rubber “tires”, turned them inside out and put them back on. When turned inside out, the rubber looked nice and … rubbery and had a lot more grippy feeling to them. The very first printing attempt after that and the paper sucked up perfectly with no problems. I think the problem is solved! So if you have similar “tires” that take up the paper, try flipping them and see if it works for you too.