Unknown Printer

How to Identify and Fix Common Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced technical support :

On your Mac, choose Apple menu > System Settings, then click Printers & Scanners in the sidebar.
The Apple Dot Matrix Printer (often shortened to Apple DMP) is a printer manufactured by C. Itoh and sold under Apple label in 1982 for the Apple II series, Lisa, and the Apple III.
Make sure you have the latest software

On your Mac, to find out which version of printer software you`re using, choose Apple menu > System Settings, then click Printers & Scanners in the sidebar. Click the printer in the Printers list on the right, then check the Driver version.

Select Start , then select Settings > Devices > Printers & scanners . Scroll down to Related Settings and select Print server properties. Select the Drivers tab, and see if your printer is listed. If it is, you`re all set.
Most printer models can be connected to a Mac and fully set up with AirPrint. The advantage here is that you don`t need to download any drivers for each separate printer—you can simply use Wi-Fi and Ethernet connection, or even the old-fashioned USB cable.
AirPrint is an Apple technology that helps you create full-quality printed output without the need to download or install drivers. With AirPrint technology, it`s easy to print full-quality photos and documents from your Mac, iPhone, or iPad.
On your Mac, choose Apple menu > System Settings, then click Printers & Scanners in the sidebar. (You may need to scroll down.) Control-click the printer in the Printers list on the right, then choose Reset Printing System.
Restart the printer and try again. Unplug the printer from an outlet. You can plug it back in again to see if it works this time. Check if the printer is properly set up or connected to your computer`s system.
Click [Start] to display the application list. Select [Windows System Tool] – [Control Panel] – [Devices and Printers].
A MAC or physical address is a unique number assigned to a Network Interface Card (NIC), commonly called an Ethernet card. This `address` is created by the manufacturer. A MAC address is a 12-digit number. Each digit is a number from 0-9 or a letter from A-F.
The MAC address of the printer is assigned when connected to a network. The simplest way to view the MAC address is to connect to a network, and view it by navigating to the network menu on your printers display. The MAC address is obtained from the network connectivity type.
Tap Settings > Hardware > Printers > Create Printer Station. Enter a printer station name. Tap Printer then select printer. Click Connect AirPrint printer and choose your printer.
Printer options represent the states that can be assigned to printer features. For example, if a printer can use both letter-sized and legal-sized paper, then LETTER and LEGAL are specified as options for its PaperSize feature.
The Print Spooler is software built into the Windows operating system that temporarily stores print jobs in the computer`s memory until the printer is ready to print them. In some circumstances you may need to stop and/or restart the service.
Your printer should have been packaged with a USB cable regardless of whether it is a wireless or wired printer. Plug the cable into your printer and your computer`s USB port. The direct linking should trigger your computer to recognize the printer and start up the software needed to complete the installation.
Open the `Start` menu. Search for and open `Printers & scanners`. Make note of the default printer name (e.g. ITS-Ricoh) and server name (e.g. uq-print-01).
Click on “Wi-Fi network” in the taskbar. Select the network you`re connected to. Click on “Properties.” Scroll down to the bottom of the window — your IP will be shown next to “IPv4 address.”
An IP address is a string of numbers separated by periods. IP addresses are expressed as a set of four numbers — an example address might be 192.158.1.38. Each number in the set can range from 0 to 255. So, the full IP addressing range goes from 0.0.0.0 to 255.255.255.255.
Click Start, point to Settings, and then click Printers. Right-click your printer icon, and click Printing Preferences. The screen displays the Printing Preferences window, which contains the Layout, Paper/Quality, User Defined Paper and Extension Settings menus. These menus display the printer driver settings.
Both MAC addresses and IP addresses serve the same purpose, which is to identify a device on a network. While the MAC address identifies the physical address of a device on the same local network, the IP address identifies the device globally or through its internet address.
In the Command Prompt, type the following command and press the Enter key: getmac /v /fo list. 2. Details about the MAC Address, Physical Address, and Transport Name for ALL Ethernet Adapters, Wireless Adapters, and Tunnel Adapters will display.
A MAC address is a 12-character hexadecimal code (0-9 and A-F).
On your Mac, choose Apple menu > System Settings, then click Printers & Scanners in the sidebar.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Prints blank pages, won't print from computer
ANSWER : Don’t know why you replaced the fuser, but assuming you had print before, then it must have been something you did during the procedure. Only thing I can suggest is to recheck your work. Just because you reinstalled a connector doesn’t mean that it is seated firmly enough to work. Any flat ribbon connectors that you removed and reinstalled, check to see that the contacts are all flat and not peeled back.

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Unknown Printer

when printing front and back, the front will print well but the back will fade
ANSWER : It happens because second side voltage is much higher and the board breaks. Are you getting this issue in auto duplex only, or same error you are getting when you print second side manually?

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Unknown Printer

Print file sent but no printing occurs
ANSWER : Been working on these since they first were released. Never seen a problem like yours. If it happens again, try doing an engine test, as it bypasses the formatter board. The engine test is located at the right side of the manual tray opening. Look for a hole in the side wall. Stick something like a paper clip into it to actuate the test button. It will then print a lined test page. If it does that, then it points to the formatter board as the cause of your problem.

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problems with printing
ANSWER : Check your settings to make sure they are Left to Right print order. If they are then reinstall printer driver. If that doesn’t correct problem uninstall printer, reboot computer, and reinstall printer.

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My printing comes out in another language,
ANSWER : The language is gibberish. The printer does that when it is having difficulties communicating with the computer. Could be driver issues.

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My printer feeds through one piece of paper all the way and then a half piece of paper and stops. I pull out the paper to stop the paper jam and then it prints but sounds rough. After printing, it doesn't feed the paper all the way through.
ANSWER : And the first 2 sheets, the full and half sheet that go through first, are blank.

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Paper feeds straight through without printing on an Epson R2400
ANSWER : I was able to get it to print the internal test page by holding down the sheet paper feed button while turning the machine on — then continuing to hold the sheet paper feed button. It took several attempts, feeding a page straight through, but eventually it caught the sheet and printed. So it may be a timing issue as others have mentioned. It could still mean that the feed rollers are worn out. The back side of the large D-shaped feed roller has visible abrasion on it. The abrasion is difficult to see as the roller does not stay with the flat side exposed.

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Epson Artisan 835 print head cleaning question
ANSWER : I had the same problem. After reading the comments, I tried Liquid Wrench spray. 1st try got about sixty percent improvement. Tried again this time I let it set for about 10 min then did a head cleaning. Completely solved the problem. I am a little concerned about its use on plastic. So far so good.

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Unknown Printer