How to Identify and Fix Common Problems ?
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Stop sharing your printer with other users on the network
Fortunately, it`s easy to disable printer sharing in your settings. Windows: In the Control Panel, click Network and Internet and then Network and Sharing Center. Click Change advanced sharing settings and then choose Turn off file and printer sharing.
Check for obstructions in the carriage path
Open the cartridge access door to get to the carriage inside the printer. Make sure the carriage is not obstructed by gently sliding the carriage side to side. Look for and remove any obstructions in the carriage path, such as crumpled paper or dislodged labels.
Smears and smudges on the paper can be caused by dirt, dust, or toner accumulated on the rollers or transfer belt as it passes through the paper. Cleaning your printer, particularly the rollers, is one of the options for removing black markings from paper.
Open the start menu and select Control Panel > Administrative Tools > and choose the Services icon. Locate the Print Spooler service and right-click. Then select the option to “Stop” the service.
Check Cables and Printer USB Ports
Check all cable connections (including the power cord) on the printer side. If the printer does have power and you`ve properly connected the communication cable, but the printer is still not recognized, try switching to a different USB port on the PC.
The E3 error code indicates the unit has detected there is no refrigerant. The unit will require a repair service for refrigerant to be added, please visit Request a Repair page for further assistance.
Turn the product on while you press and hold the Resume button for 10-20 seconds. The Attention light turns on. Release the Resume button. The Attention and Ready lights cycle while the product restores factory defaults.
The printer is either low in toner, the density is set too low, or the Economode may be turned on. Remove the toner cartridge and shake it. This will redistribute the toner and often will temporarily solve the problem. However, this usually indicates it is time to install a new cartridge.
Reset. Resetting the printer stops printing and clears the current print job received from the active interface. You may want to reset the printer when there is a problem with the print job itself and the printer cannot print successfully.
A printing defect characterized by a blurry and unclear printed image, caused by a wide variety of press and handling conditions.
In Windows, go to Printer Properties > Maintenance > Clean Heads > OK and follow on-screen prompts. On a Mac, check the Applications folder for a Utility application for the printer. To manually clean the printer, remove printheads and use equal parts water and isopropyl alcohol to clean them.
Make sure the printer platen is not dirty with ink. Unplug the machine from the AC power outlet. Lift the scanner cover until it locks securely in the open position. Clean the machine`s printer platen(1) and the area around it, wiping off any scattered ink with a soft, dry, lint-free cloth.