Unknown Printer

How to Identify and Fix Common Problems ?

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Check inside the printer for any debris that might be causing paper jams. Turn off the printer, and then unplug the power cord from the electrical outlet. Remove any paper from the input tray. Open the rear access door, and then clean the paper feed rollers with a lint-free cloth lightly moistened with filtered water.
Loading paper that is stuck together, frayed, curled or bent can cause a jam. Overloading the paper tray, loading different thicknesses of paper in the tray or using paper that isn`t appropriate for your particular printer can all result in a jammed printer.
If your printer keeps jamming, you should know that the most common cause of a jam is misalignment of the paper. Paper needs to load in smoothly, completely flush with the tray. Overfilling the tray is a great way to ensure you will be spending some personal time getting to know the inside of a printer.
If you pile up too much paper of any kind, it will make it more likely that something will jam. Be sure that the paper is placed correctly in the printer and that the tray is fully loaded to prevent paper jams and misfeeds. Also, make sure that the paper is wide enough to fit the printer tray.
A piece of paper stuck in the paper tray or inside the printer can create a paper jam. Paper jams can occur for a variety of reasons, such as overloading the paper tray, loading different thicknesses of paper in the tray, or using paper that isn`t appropriate for your particular printer.
Contrary to its name, there is nothing supernatural or spooky about a ghost jam. Instead, ghost jamming refers to an issue whereby the copier reports a paper jam even though there is no paper being physically jammed within the copier. Such an occurrence is also known as a fake jam or a false jam.
Sometimes a paper jam error persists even though there is no jammed paper (false paper jam). Reset the printer, which might clear a false paper jam error, and then try to print again. With the printer turned on, disconnect the power cord from the printer. Unplug the power cord from the power source.
Make sure you don`t overload the tray. A good way to stop the printer becoming jammed, is to fan the paper before you put it in the tray as this will shake out any dust and reduce static, which are two major causes of paper jams. Another way to avoid a printer paper jam is to keep your machine clean.
If your printer has a paper path cover behind the carriage, remove the cover, and then remove any jammed paper. Pull out the input tray, and then remove any jammed paper. If your printer has a bottom cleanout door, carefully lift the printer and look under it, and then remove any jammed paper from the bottom cleanout.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Printer jammed, after jam clearance there is an error message
ANSWER : I am looking for steps to isolate this issue. I don’t suspect the formatter.

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Unknown Printer

Paper Jam and carriage jam code when nothing is jammed
ANSWER : Did you try cleaning the encoder strip that runs through the cartridge assy.? Use Window Cleaner on a paper towel. Also, check inside on the right. I’ve seen a lot of times where there is a folded up scrap of paper that stops the carriage from going all the way to the right.

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Unknown Printer

evenly spaced horizontal lines on hp laserjet III printout
ANSWER : The lines would be a toner cartridge problem. Which paper tray? The MF tray or the optional paper cassette?

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Unknown Printer

HELP! HP Color Laserjet 5500dn (formatter prob??)
ANSWER : Italiano:

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Unknown Printer

jamming with no actual jam
ANSWER : I usually watch the pickup roller action through the opening at the back of th.e tray. That will give you some idea of why it isn’t feeding

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Unknown Printer

HP LaserJet 1200 Early Feeding Causes Paper Jam
ANSWER : Seriously, dmzcompute, you are awesome! And this is just what the internet does so well: a specific fix for an esoteric problem, thus keeping a 15 year old machine alive another day. Thank you!

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Unknown Printer

13.02.00 paper jam
ANSWER : Sticking pickup roller solenoid. Easy to get to on that model. Remove top and right side covers. You will see it at the lower left. Remove the 1 screw holding it in and then take the top plate off being careful not to lose the tiny spring. Scrape off the goo and replace it with some thin sticky backed felt. You can find some in the local hardware store. It’s used for the bottom of chair legs.

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Unknown Printer

paper jam in back
ANSWER : If you can’t access it by removing the toner cartridge, then you’ll have to remove the metal back plate.

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Unknown Printer