How to Identify and Fix Common Problems ?
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Sometimes a paper jam error persists even though there is no jammed paper (false paper jam). Reset the printer, which might clear a false paper jam error, and then try to print again. With the printer turned on, disconnect the power cord from the printer. Unplug the power cord from the power source.
Dust, dirt, or debris: Not cleaning the HP Printer can also result in a paper jam error. So, if you find that no paper is stuck but a paper jam error showing, you must check for the dirt or dust on the device.
Dust, paper fiber, and other debris might accumulate on the paper feed rollers and cause paper jams and paper feed issues. Clean the rollers inside the printer, and then try to print again.
If your printer has a paper path cover behind the carriage, remove the cover, and then remove any jammed paper. Pull out the input tray, and then remove any jammed paper. If your printer has a bottom cleanout door, carefully lift the printer and look under it, and then remove any jammed paper from the bottom cleanout.
your pickup roller is dirty and the printer can`t grab a piece of paper. it will say paper jam when it does this. get a drop of dishsoap and clean the pickup roller of your printer with this. scrape at it with your fingernail to get the roller clean and wipe it off with a damp washcloth.
Do a hard reset on your printer. To do this you just need to turn off your printer, unplug for a few minutes and then plug the printer again. If that still doesn`t work, try turning the printer and your computer off, and then start it back up again. Try uninstalling and then reinstalling your printer driver.
Slide the paper all the way into the printer. The leading edge of the paper will stop at the Paper Drive Roller. Locate the Paper Sensor/OOPs sensor on the right side of the paper path. It can be seen from the top of the printer with the Top Cover open and has red, black, and blue wires attached to it.
Stop the print spooler, delete print job files, and then restart the computer and the printer. Turn off the printer, and then unplug the power cord. In Windows, search for and open Services. In the Services window, right-click Print Spooler, and then click Stop.
Turn the printer off then back on. If the issue persists, turn the printer off, unplug the power cord and then wait at least three minutes before plugging the power cord back in and turning the printer back on. If the issue persists, ensure the product is running the latest firmware available from HP.com.
Use isopropyl alcohol or ethanol according to the manufacturer`s safety guidelines, as applicable. Wipe the roller with a lint-free cloth dipped in isopropyl alcohol or ethanol. After cleaning the roller, make sure that no lint or other material remains on the roller.
Shut the printer off, get a flashlight, and try to see inside. Make sure no label fragments have jammed up your printer before proceeding. You might need to check underneath the printer and shake it out to dislodge any loose paper or other debris that may have gotten stuck inside.
Relevant Questions and Answers :
the most relevant questions and answers related to your specific issue
P2055dn Duplex Jam – Jam in Output Bin
ANSWER : I have same problem on duplex of 2nd page. Paper stops just behind Tray 1 pickup roller. Noted there is a small black 1/2″ lever tab behind the lower rear jam door. Noting that when printer jams trying to finish 2nd side, the lever is down ??? No answer, I know, just observation & looking for mention of this by someone. Going to try and find a black or white sensor which may be out of position.
Paper Jam and carriage jam code when nothing is jammed
ANSWER : Did you try cleaning the encoder strip that runs through the cartridge assy.? Use Window Cleaner on a paper towel. Also, check inside on the right. I’ve seen a lot of times where there is a folded up scrap of paper that stops the carriage from going all the way to the right.
jamming with no actual jam
ANSWER : I usually watch the pickup roller action through the opening at the back of th.e tray. That will give you some idea of why it isn’t feeding
Printer jammed, after jam clearance there is an error message
ANSWER : I am looking for steps to isolate this issue. I don’t suspect the formatter.
HP LaserJet 1200 Early Feeding Causes Paper Jam
ANSWER : Seriously, dmzcompute, you are awesome! And this is just what the internet does so well: a specific fix for an esoteric problem, thus keeping a 15 year old machine alive another day. Thank you!
paper jam error
ANSWER : Update: The specific error is 13.06.00
paper jam in back
ANSWER : If you can’t access it by removing the toner cartridge, then you’ll have to remove the metal back plate.
ANSWER : Most likely the quartz lamp in the fuser assy. burned out. you can remove it and check the resistance on the 2 large pins in the connector. Should be several ohms.