Unknown Printer

How to Identify and Fix Common Problems ?

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Right-click your product, and then select Printing Preferences. From the Printing Preferences menu, select Paper/Quality. From the Paper Source drop-down menu, select Tray 2.
The common reasons for this issue are various, for instance, the paper input tray is overloaded, dust or moisture can affect the paper feed or paper pick rollers, the printer driver is old, etc. Thus, the printer cannot detect the paper that has been inserted into the tray.
Using both hands, put one piece of paper in the manual feed slot until the front edge of the paper touches the paper feed roller. Once the machine has grasped the paper, let go. The side to be printed should be faced up. The machine will hold the paper in place until the print data is sent to the machine.
If the paper feed rollers are dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed rollers. Cleaning will wear out the paper feed rollers, so perform this only when necessary. Make sure that the power is turned on and remove any paper from the rear tray.
To resolve this issue, change the default paper size of your printer: Click Start, point to Settings, and the click Printers. Right-click the appropriate printer, and then click Properties. Click the Paper tab, and then click the paper size you want to use in the Paper Size box.
Tray protection

This will be used to prevent like paper from being fed if Auto Switching is ON. Press Printer Setup > Tray Settings > Settings > Tray Protection. Choose a tray and press the button to activate this function.

The tray (the paper tray (Tray 1/2/3/4), or the MP tray) matching the paper size and type that are set in the printer driver will be selected automatically for printing. Trays are selected according to the setting of [Tray Sequence].
Paper Overloading

Because many desktop inkjet printers are top-loading, it can be easy to overload the tray.

To specify a tray within MS Word the user must: Click File and then Print. In the Print Dialogue click Page Setup. In the Page Setup window click on the Paper tab.
Manual feeding means feeding wherein the material or part being processed is handled by the operator on each stroke of the press.
When it isn`t working properly, the quality of your prints can suffer. Signs of a bad transfer roller include streaking, squealing, jamming and odors emanating from the printer. Troubleshoot your transfer rollers to restore your prints to their normal high quality.
The paper has holes along both sides that fit over the sprockets located on the feeder wheel. When the wheel turns, it feeds the paper into the printer. The holes are torn off the paper after the printout is complete. And, yes, printers still use this type of feeder mechanism.
The feed roller in combination with the feed plate pushes the sliver against the opening roller. The opening roller rotates much faster than the feed roller. This means the fibres in the sliver are hooked by the saw tooth or pins and separated under a high draft ratio into individual fibres by the opening roller.
The Print Spooler is software built into the Windows operating system that temporarily stores print jobs in the computer`s memory until the printer is ready to print them. In some circumstances you may need to stop and/or restart the service.
Printer Blocked. Issue: This indicates the printer is unable to print due to a blockage. This may mean the paper roll was installed incorrectly or the paper lid is not in the proper place.
The photo tray is overloaded. The paper is curled. The print side, or shiny side, of the paper is not loaded in the tray face down. The paper width guide is too tight against the paper stack.
This is often caused by the fact the pick-up roller is worn out. The layer of rubber around this plastic part overtime gets too smooth, preventing paper from feeding properly into the printer. This fix is not really hard, will take no more than half an hour and costs around 10,- (Euro or Dollar).
The photo tray is overloaded. The paper is curled. The print side, or shiny side, of the paper is not loaded in the tray face down. The paper width guide is too tight against the paper stack.
One or more clogged nozzles preventing ink from getting to the page is the most common cause of a printer skipping lines. Through normal use, small amounts of ink can collect and dry in the printhead blocking the nozzles.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Tray 1 (upper tray) paper feed problem
ANSWER : There is no way of adjusting the distance of lift. Could be that the pickup roller is worn enough that it will pick up a sheet that is higher, but not one that is lower down. You can look at the end of the roller that first makes contact and see if it is worn smooth.

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Tray 2 solenoid part found under printer; Paper feed issue
ANSWER : What you are describing sound like the solenoid plate and return spring. If you look at the plate itself, you’ll see a lip curling up on one end and there are 2 slots on the sides at the other end. The lip is what stops the roller from turning until the solenoid pulls the plate down. The slots go on the 2 poles sticking up on the solenoid with the lip pointed up. Then you hook the spring on the 2 metal tabs one on the solenoid body and the other between the 2 slots at the back of the plate.

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Laserjet M603DN tray 2 not lifting
ANSWER : I had a similar issue with a M602, though it’s the previous generation machine they are close in design. This one kept saying tray 2 lifting but there was not a sound of the motor even trying. My first thoughts were replace the lift motor then DC controller but it was replacing the formatter that fixed it after other parts made no difference.

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Unknown Printer

Paper jam in tray 2 (but no paper pulled from tray) also M476DN models
ANSWER : Isopropyl alcohol is not recommended for rubber rollers. It dries out the rubber and hasten it’s cracking and breaking. It will do nothing to restore the grip. Those rollers are really hard to replace. It would be easy if that dumbass secondary menu really worked. None of the techs I’ve spoke to ever got into it. Everyone I know sends a print job and listens for the roller to rotate into position where you can pull it off.

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Optional 250 Sheet Feeder Tray (Q5931A – Tray 3) Constantly "Jams"
ANSWER : You don’t say if the paper moves at all. That’s key in determining the cause. If it’s not moving, then try swapping the rollers with tray 2. If it is moving out of the tray, then that would indicate there is some obstruction it is hitting on its way out of the tray. Hard to troubleshoot remotely when one doesn’t have specific details since we can’t see what is occurring.

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HP Laserjet 2200, Tray 2 Pickup Problem, Gears Clicking
ANSWER : Definitely not a solenoid problem. I’ve worked on tens of thousands of printers and never replaced a single solenoid. You probably knocked something loose when you installed the pickup roller. Maybe something to do with the gear on the end of the pickup roller shaft. You’ll need to take the gear assembly off to be able to see it.

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HP laserjet 3100 multiple page feed fixed!
ANSWER : Can you tell me what kit you are referring to because I have the exact problem with my 3100 printer?

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HP Laserjet 6MP wont feed paper
ANSWER : I had a similar paper pickup problem on laserjet 6mp. The printer would go through start-up sequence fine but when it received a print job you could here the main gears/rollers turning but no clicking from paper pickup solenoid, then eventually error lights would come one . I incorrectly assumed it was an error with the paper pickup mechanism and wasted a whole day taking the printer apart and replacing the paper pick mechanism. Long story short, if I had bothered to figure out the secondary error light codes from the start, I would have realized it was just a bad fuser and would not have wasted so much time.

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Unknown Printer