Unknown Printer

How to Identify and Fix Common Problems ?

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Dust, dirt, or debris: Not cleaning the HP Printer can also result in a paper jam error. So, if you find that no paper is stuck but a paper jam error showing, you must check for the dirt or dust on the device.
Improperly Loading Paper into the Device

Loading paper that is stuck together, frayed, curled or bent can cause a jam. Overloading the paper tray, loading different thicknesses of paper in the tray or using paper that isn`t appropriate for your particular printer can all result in a jammed printer.

Ink or toner cartridge access area

On some Laserjet printers, you might need to remove the toner cartridge and/or imaging drum to access the paper jam.

Dust, paper fiber, and other debris might accumulate on the paper feed rollers and cause paper jams and paper feed issues. Clean the rollers inside the printer, and then try to print again.
If the paper is even slightly askew, the rollers will pick it up a little crooked, and — guess what — the crooked sheet will immediately get jammed. So even though there`s no paper stuck when you start printing, the loose paper guides are ensuring that a sheet gets jammed whenever the printer starts doing its thing.
Common causes of paper jams include: Damaged rollers. Inserting paper that is incompatible with the printer. Loading the paper incorrectly.
Store paper in a dry and cool place.

Always make sure to store the papers away from the sun, heat, and humidity. These conditions can affect the quality of your paper, causing paper jams.

The optical sensor reads the unique media `signature` of the paper by measuring inherent optical properties and comparing them with the signatures of other papers. Once the paper is identified, the printer optimizes printing for the particular paper type.
The rear panel of your printer may not be installed properly and you should go to check it. If not, some paper may be jammed or stuck there. Just remove the rear panel, remove any debris or jammed paper and place the back panel back on the printer.
During a print job, the printer stops feeding pages, and a Paper Jam error message displays on the printer control panel. This indicates that paper might be jammed inside the printer. note: Paper jams can be real or false. The printer might report a paper jam even when there is no jammed paper.
When a printer resides in a humid environment, the moisture content can distort the paper, making it warped, wavy or curled. This can disrupt the function of the printer and cause paper jams. It can also cause streaks and smudging during the printing process, diminishing the print quality.
If you have not installed a drum unit or have installed the drum unit improperly, then this may cause a paper jam in your Brother machine. If the error message remains, open and close the front cover and fuser cover firmly to reset the machine.
Check inside the printer for any debris that might be causing paper jams. Turn off the printer, and then unplug the power cord from the electrical outlet. Remove any paper from the input tray. Open the rear access door, and then clean the paper feed rollers with a lint-free cloth lightly moistened with filtered water.
They do this using a driver or specialized software that has been designed to convert the file into a language that the printer can understand. The image or text is then recreated on the page using a series of minuscule dots.
The transfer belt rolls the paper through the printer giving it a positive charge. As it passes the drum, the negatively charged toner is attracted to the page in the shape of your print. The toner is then melted to the paper by hot rollers called the fuser unit, and voila, your page is printed.
Most common cause of this error is a broken drive on the toner cartridge, especially if you are using 3rd party toners. Remove the cartridge and look at the right and side and you should see a little small metal shaft with tabs on it.
Temperature can also impact paper quality, especially for large rolls of paper. If paper is stored in a cold area, then opened the roll in a hot room, condensation can appear on the paper similar to what you would see on a glass of water during the hot summer months.
High humidity

In laser printers, toner might begin to flake off the page, leaving blank spaces. You might also see pages start sticking together. In inkjets, where the ink is liquid based, you might start seeing ink going through to other pages or smudges on the page because it can`t dry properly.

Warmer temperatures have the opposite effect. The ink becomes thinner, creating unreliable, messy printing. Additionally, the higher temperature ink may cause damage to the cartridge-attached print head, resulting in the need for a new ink cartridge.
The message `Fuser Error` or `Self-Diagnostic` means either the fuser has reached the maximum temperature allowed or there has been an error in detection of the correct temperature during specific times of the printing process.
If your printer keeps jamming, you should know that the most common cause of a jam is misalignment of the paper. Paper needs to load in smoothly, completely flush with the tray. Overfilling the tray is a great way to ensure you will be spending some personal time getting to know the inside of a printer.
You`ll know the drum is dirty if you notice that the print quality has become blurry and features blank spots or oddly-colored spots despite having full toner cartridges. Horizontal lines across the printout when the paper passes over a dirty area are another sign that it`s time for some maintenance.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

My printer feeds through one piece of paper all the way and then a half piece of paper and stops. I pull out the paper to stop the paper jam and then it prints but sounds rough. After printing, it doesn't feed the paper all the way through.
ANSWER : And the first 2 sheets, the full and half sheet that go through first, are blank.

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Paper jam in tray 2 (but no paper pulled from tray) also M476DN models
ANSWER : Isopropyl alcohol is not recommended for rubber rollers. It dries out the rubber and hasten it’s cracking and breaking. It will do nothing to restore the grip. Those rollers are really hard to replace. It would be easy if that dumbass secondary menu really worked. None of the techs I’ve spoke to ever got into it. Everyone I know sends a print job and listens for the roller to rotate into position where you can pull it off.

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LaserJet 4 won't Power Up
ANSWER : I haven’t seen that particular behavior on that model. It either works or it doesn’t. My first choice would be the power supply.

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HP Laserjet 4 Plus LED display dim
ANSWER : My HP Laserjet Plus’s LED display went blank around 6 weeks ago. It had been acting strangely for about a month, when ready, instead of the usual 00 READY it would display 000READY, which got my attention. Well, it suddenly went entirely AWOL. The service manual said to check:

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Paper Jam and carriage jam code when nothing is jammed
ANSWER : Did you try cleaning the encoder strip that runs through the cartridge assy.? Use Window Cleaner on a paper towel. Also, check inside on the right. I’ve seen a lot of times where there is a folded up scrap of paper that stops the carriage from going all the way to the right.

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Paper Jam 13
ANSWER : Sticky paper pickup solenoid. Since MF tray doesn’t use it, it works fine. Solenoid is located on right side of printer at the end of the paper pickup roller shaft. You need to remove the solenoid, take the plate and spring off the top and then scrape off the gooey residue that’s causing it to stick. Then you get a thin piece of sticky backed felt and put it on top of the metal base. You can find some at the local hardware store, they’re used on the bottom of chair legs.

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paper jam
ANSWER : If you remove the fuser (2 screws), look to the left and you’ll see a gear on a metal bracket. That’s the coupling gear. It drives the fuser. You’ll see that it is yellow with teeth missing. You’ll need to replace it. You have to take the formatter assy. to the left of it off, and then there are a few screws holding it in place.

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Canon mx410 Paper jam message, but no paper jam?!
ANSWER : I have exactly the same problem, no answers 😳

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