How to Identify and Fix Common Problems ?
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The photo tray is overloaded. The paper is curled. The print side, or shiny side, of the paper is not loaded in the tray face down. The paper width guide is too tight against the paper stack.
“No Paper Fed [MP Tray]” means your printer is trying to print to the Multi-Purpose (MP) tray on the back of the machine, but doesn`t detect any paper in that tray. – If you aren`t trying to print to the MP tray, the application you are using may be trying to print to that tray.
When the printer tells you to load tray 1 it means the size and or type of paper being asked by the print job does not match the same that the printer thinks it has in the tray.
Generally when the printer tells you to print to tray 1 it means the job being sent to the printer is asking for a paper size and/or type that the printer does not think it has in any tray. Check you paper size and type settings for trays 2 and 3 and then check what each job is asking.
Figure : Remove the output tray
Remove any loose paper or other obstructions in the gap. If any paper is jammed inside the gap, grasp the paper with both hands, and then pull the paper slowly but firmly toward you to remove it. Gently remove any jammed paper and bits of torn paper.
Load Paper in the Multi-purpose Tray (MP Tray)
Check the tray selected in the print driver. Access the page setup or printer settings of the application from which you are printing. Set the paper source to match the tray selected in the print driver or set the paper source to Automatically Select. Check that you have the latest print driver installed.
From the Home screen on the printer control panel, touch the Setup icon (or ). Open the System Setup menu, and then open the Paper Setup menu. Select the tray that you want to configure. Select Paper Type, and then select the desired paper type for the tray.
HP Printer Paper Tray Lock A Paper tray lock is used to prevent the tray from accidental use. The lock is used in printers that contain multiple trays. It is mainly used in printers while inserting special papers into the input tray.
The tray settings determine how the printer manages the paper trays. Tray Mode: This option determines if users are prompted to confirm or modify paper settings when they insert a paper tray into the printer. There are three modes: Fully Adjustable, Dedicated, and Bypass.
Right-click your product, and then select Printing Preferences. From the Printing Preferences menu, select Paper/Quality. From the Paper Source drop-down menu, select Tray 2.
Right-click the photo that you want to print, and then click Print, or click Open with, click Windows Photo Viewer, and then click Print. From the drop-down menus above the photo, select your printer, paper size, and print quality. For the Paper type select HP Photo Papers, and then click Options….